See what American Van Lines customers have to say about our moving company

All the movers were Great & I would single out Rhett as very efficient, organized , and a great lead to the others. He was very courteous, informative and friendly toward me which was appreciated. The negative was that I talked to the people responsible for letting me know when the truck would arrive who promised to call me back and did not the night before the delivery. I called that morning the truck arrived and as I was talking to them the truck arrived. Absolutely no warning at all. I was told a Coo...

Outstanding move experience. Special thanks to our driver Manny and Loader Ali. Manny was a pleasure to work with.

Excellent crew, hard working

The only thing that would ever make me consider moving again would be if I could have the exact same team that took care of me throughout the process. From initial contact with Tim, through all the help from the support staff as we ironed out details and solved glitches, to Rod and Reggie who loaded, drove cross country and unloaded at the other end, I can only say my experience was premium. I could go on and on. If given the opportunity, I will recommend American to anyone I know moving. Printer team work...

The assigned crew did an excellent job, both loading and unloading. Very polite organized and worked hard. I will/ would recommend American Van Lines in the future.

DID A GOOD JOB, FAST FRIENDLY PROFESSIOAL

The movers are the same as the drivers and they were fantastic from beginning to the end. I believe it was Reggie and Randy and they live in the Dallas Texas area. They should be recognized if you do that because they were pleasant and efficient and great representatives of your company.

Great team!

Smooth move, and on time.

Movers were awesome everything went as planned

My experience was great. The person who you outsourced with was outstanding.

American Van Lines went out of their way to make our moving experience pleasant and get our stuff to us on time. Everyone we spoke with was very human, and very helpful. I would definitely recommend!

Already refered someone to your company

Very accommodating with the exception of scheduling,

The driver was very competent, he was friendly, efficient and professional.

Was a positive experience from our first call to arriving in our new location.

The team on both ends were courteous, extremely hard working, and very careful. We appreciated their experience, caution, and friendliness. On the Indiana (origin) side of the move, I had an important doctor appointment an hour away. They still had a few things to load when we had to leave. They offered to lock up for us. While we were gone and they were finishing a late-arriving package of as delivered. They texted us to tell us and ask what to do, using video. It was an article we were afraid we’d have to...

This was our first time using a moving company to move out of state. The guys that loaded and unloaded were very efficient, friendly and patient with us old timers. There was no damage, delivered on time, and stuck to our quote. We would use them again.

The pick up and delivery went well. However, one box is Missing and no one has gotten back to me after I reported it. The contents of the box are not very valuable but have perdonsl value to me.

The service was excellent. The two people who led the move were very easy to work with and went out of their way to make sure we were happy with the move. The people supporting the two leads, both in Charlotte and in Destin, were also very experienced and very careful with our furniture and glassware.

We were kept up to date on every aspect of our long distance move. Everyone was friendly, knowledgeable and professional. American Van Lines' prices beat all of the other companies and options out there. Everything was delivered undamaged. Can't say that for most of the companies out there.

We were pleased that your company worked with us keeping costs down, locked in the quote early and didn’t charge extra fees while peek moving season came upon us. We knew that some stuff might get broken in the move and the fact that we boxed those items.

You guys were a pleasure to deal with, and on a very complicated move. Thank you for all your help and a job really well done!

American Van lines made my relocation smooth and seamless. The team arrived as scheduled and loaded/unloaded my items quickly and with care.

very happy with the entire move..... Steve our mover was way beyond excellent.. would be happy to recommend American Van lines for anyone's move

The work was awesome!

Overall, everything went smoothly. I would especially like to compliment Allan Bleecher, who was very responsive and always took care of any issues, including problems with third party piano assembler. Two items were lost (piano bench and some stemware), but were eventually found by driver and delivered to me.

The guys that loaded our furniture were incredible. They were so polite and and they made sure they packed everything with care. I was so happy to see the same guys that came to our new home to unload the furniture and they took the same care. I appreciate all they did with our move.

I loved the driver on pickup in Shelton and same driver at drop off in Lake Mary. She was great and a great help. I did not care for the 2 men that packed the truck in Shelton but in Lake Mary, Cooper and the other guy were absolutely fantastic workers, very helpful and friendly. Just amazing guys. Probably the best I have ever run into in all my moves.

The team managed to move everything in one day, which we weren’t sure could be done so that was great, however they did forget my washer.

far is going in to Storage was excellent love our driver he was great I’ll let u know everything else as soon as we move into our house

Did a great job

American's crew arrived promptly to load the truck on moving day. The driver and 3 others worked steadily and efficiently, had the truck loaded by mid-afternoon. Pleased with the careful way they handled our furnishings. The driver took the load from our old home to our new one. He said workers had been arranged, but they never arrived. The driver unloaded the entire truck single-handedly. This was an incredible workload for one man, but he barely paused before finishing several hours later. There were so...

American Van Lines came through in very difficult, post-pandemic times when others could not. We moved coast-to-coast, had boxes of all different sizes and weights, a piano and several pieces of furniture. Thanks to the great stewardship of driver/foreman David Thorton, everything arrived, unbroken and was placed exactly where we asked. Unbelievably, when it came time to make the final payment, we were charged $1000 LESS than what we were told we'd owe. No wonder AVL is so highly rated! We would use them ag...

This was the second time I used American van lines in the past four years. Once was from Florida and the second from Pennsylvania both to Atlanta Georgia. We were very satisfied with the Packers and movers and would not hesitate to use American Van lines again.

Over all everything was good. Had a missing large box the movers loss my item list so they copied mine. They were nice but very young.

The guys did a nice job, handled all possessions carefully, and made sure I was happy with the move.

Everything went very good. Everyone was friendly and treated my furniture and boxes like they were their own. A few little unexpected charges, but my stuff is safely here.

Excellent service the-crew was fantastic. They worked together and showed respect for my property. I had no damage. . You are #1

Move was wonderful..... Our driver Steve was the best.....No problem with any part of the move.....

I WAS satisfied with the beginning of arrival , wrapping and delivering of merchandise. I was somewhat surprised when they did not tell me in the beginning of my planning that any boxes that I wrapped was not included protection under my paid insurance with them. Had they told me , I would not have packed14 boxes myself. I don't approve of them packing others (under ware, jewelry , meds etc.

thumbs up

Pickup in Woodbridge went very well. Mac the driver and assigned crew fantastic. Items arrived quickly at our new house. Drop off didn’t go as well. Mac was great but crew assigned to him to unload was substandard. Unloading took longer than it should have despite Mac’s best effort. Better screening needed. Cost of move was reasonable, although I didn’t realize The number of items moved was a factor in final cost…thought it was just weight. Despite that American gets a positive rating.

Professional movers and timely delivery.

We had the same movers at both ends! So thankful! Only 5 things broken! Great guys!

The moving crew was great!

Our move was not without logistical challenges, enough that I came close to cancelling. Dennis brought a hard working group that worked as a team to do a great job. The man Dennis travels with, whose name I unfortunately can't remember was top notch. He worked his tail off and led the crew well. Despite my initial concerns, and one guy who should not have been packing, this team took the best care of our stuff than we've seen in several personal and corporate moves. Get specific about pick up and arriv...

Great overall, quick and efficient. The only downside was bulbs and lamp shades missing however, it wasn't a HUGE deal, I would still use them on any future move. The price was fair for the move and the quality of the employees I worked with from corporate to the loaders were professional and polite.

Thanks

Overall good experience.

Excellent as always David, our driver was amazing!

Our driver was great. Two items were lost in the move...a 4 cubby cube shelf and one plastic tote full of household items...that's a pretty low loss rate in our experience with movers. We really appreciated everyone showing up on time. The man who drove our items cross country was very professional and respectful. I wish the guys who moved our stuff in Maryland would've kept their masks on... my husband is 62 and was concerned about Covid, and they were wearing their masks around their chins... but we kept ...

No issues. Great team to work with.

Your team provided great service.

I dealt with Alan, and he was fantastic. Every time I called he answered if he couldn’t speak with me then he told me when he would call me back and he did call me back. That is rare and I greatly appreciated it. Moving is stressful but Alan made it as smooth as possible. The guys that packed me up in Florida were also very pleasant and professional. Also the guys that unpacked me and Tennessee were also very helpful and professional. My delivery was later than expected but it actually worked out to my adv...

The employees were extremely professional and pleasant to be around. They did everything I asked them to do without having to say it more than once. I recommend them highly and wouldn’t hesitate to contact them again if the need arises. All in all it was a wonderful experience.

Very good service

Everyone Everyone was perfect. Warren worked SO hard for me snd crews were wonderful.

Everything was great except I had requested a piano move from house to garage at the same time but that was not communicated to the movers. It all worked out in the end. My brother was pleased with the delivery in Henderson.

Great job.

Communication at the beginning of our contract was poor but in the end everything worked out well.

Your driver and loader were excellent I would highly recommend your company

Perfect service! Couldn’t ask for a better moving company.

Kept me up to date on pickup and delivery, crew was great and careful with our stuff. Lots of cabinets with glass and no issues at all. Since weight was less than estimated price was also cheaper than quoted.

Everything was handled very well and all my things arrived in good shape. There was only one glitch at the end because the big van was not able to back into the driveway. The driver had to go get a smaller van to unload my things into for final delivery. That made the move cost more but I understood why and it was handled very well by the driver/mover.

Very good experience, no issues. Nothing was broken and movers were great guys.

American did a great job of moving me to different times… On time… Polite competent employees!! My contact guy, Brian, was the best!!

Some minor damage on some furniture. Water stains on boxes and furniture. Some boxes ripped up

Pretty good experience. Movers were great! It would be good if you didn’t have to talk to 4 different people to get everything done. First the bid person, others for questions, the person confirming List of items etc and the “moving coordinator” who I have no idea what she did. The actual move experience was very good

I have nothing but great things to say about our move from California to Montana. Even though my contract was with American Vanlines, they subcontracted with another company that was excellent from beginning to end taking care of proper wrapping, loading and unloading. Timing was as promised too. That company, as well as American Van Lines kept us well informed throughout the process. We will use them again!

Bob, who took care of moving us was wonderful to work with. He was courteous and took good care of everything for the move.

Excellent Service!

Fast, efficient, friendly, dependable...great experience! Would definitely reccommend.

This was our first time moving with professional help. The crew that came for the load out were clean, courteous & professional and all was loaded with out incident. Even the 2500 pounds of tool box. The load arrived a couple of days earlier than projected which was Good for us. Over all we are quite pleased with the job and how things turned out. Thank You very much the crews that worked on this did a great Job. Ken & Marlene Brown

AVL did a fantastic job with our long distance move. Our items were picked up one day, and delivered the next. Excellent customer support and communication. We'd highly recommend.

Brian McGuire is excellent. I recommend him to all of my clients.

American Van Lines, specifically management, were very pleasant to work with. We had some scheduling issues and worked with us to get it all straightened out. Our van driver was a jewel! If we had to move again, hopefully not,(it's exhausting) I would definitely use this company again!

Very professional

Service and personnel were all great.

Great job

Outstanding packing in Eden Utah and delivery was outstanding. Highly recommend.

Good service

Great

The team was on time, efficient, courteous, and treated my belongings with care and respect. I would definitely employ their services again!

From Charles booking my reservation to the guys who loaded and unloaded the truck, this was a great experience. I would happily use American Van Lines again and would recommend them to my friends as well. Thank you!

My move was great. The guys did a wonderful job.

Very good service.

very good experience although move was 3 mos ago. I think it was Jerome, did a great job.

The driver and workers were great. Very courteous and friendly. They took great care of our belongings.

Great company, experienced movers, they packed all my things and received everything without an scratch, nothing broke, i will recommend them always...

Excellent move even in the midst of a winter blizzard. Good people and good work

Very good

Amazing, professional service. The movers were very careful with all my items. I’m very happy with their services and will go back to them if I have to move again in the future. I highly recommend them!

Good service

You guys were great- excellent customer service, everything arrived safely after being transported cross-country.

It was a good move and we thank and appreciate all your company accomplished for us, however my poor holiday outside reindeer did not make it. There were three and only the small one made it through. We were able to wire and screw (kinda of sorta) some of the part on the two big ones back together, kind of . My husband and I talked about the entire move and decided not make a big deal out of the damage to the dear. They were a gift to us and were purchased from Costco on sale for $99.00. Doesn't seem...

The fellas who picked up our goods were great the fellas who delivered were great. I believe the move counselor(s) Could improve on their return of calls and updates.

Overall the move was ok. However I was told that any shelves or pieces of furniture that were disassembled would reassembled when it was delivered. That did not happen, pieces were missing, glass on one painting was cracked. The men didn’t put furniture where I asked and left a mess. So I guess it didn’t go as well as I expected.

My move was easy and very efficient. My drivers were friendly and careful with my items. Overall a great experience.

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