See what American Van Lines customers have to say about our moving company
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Dec 4, 2020, Amy S.
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The estimator, the scheduler, the service coordinator, the movers, everyone was just wonderful to work with and I couldn't be happier! Great job everyone! Thank you so much!
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Nov 29, 2020, Irene L. M.
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This review is for Brian McGuire. He is my hero! We were a week away from closing when it turns out my client didn’t have a mover. I called Brian immediately and he met with my client and made it happen in 5 days! This was a very stressful situation for my client since he was 80 years old and a widow. Due to Covid his daughter couldn’t come and help him. Brian made an old man very happy! Thank you!
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Nov 21, 2020, Elizabeth W.
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Communications prior to and during move were great. Very thorough. Bela was an absolute workhorse and a delight to be around. I appreciate everything he did for me! Would have him move me again. Very careful and conscientious.
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Nov 21, 2020, Haila W.
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I appreciate the way the representative, Rebecca, stayed in touch with updates and the pickup and delivery were right on time. Loading and unloading was done efficiently and professionally.
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Nov 20, 2020, Kevin C. R. L. M.
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Super easy to deal with and your contracted movers were very professional and on time.
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Nov 19, 2020, Therese D.
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The move was so smooth it was almost stress free. The movers were all professional and right on time at both ends. Allen handled everything, answered my calls every time and answered every question completely to my satisfaction. I highly recommend American Van Lines!
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Nov 9, 2020, Marilyn N.
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Awesome as always
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Oct 21, 2020, MARGIE D.
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Great service!!!!
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Oct 19, 2020, Rob R.
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overall very good experience. The team was comprehensive in their quote, customer experience, etc. the moving crew itself was top notch. we had a couple of hiccups in the final stages, we had to use one of the agents/contractors, and move the dates around. BUT the team they sent was AMAZING. took tremendous care of our move, and placement in new home.
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Oct 19, 2020, Kevin C. R. L. M.
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Great delivery by your contractors. The work was subbed out, but they did a great job. It was a two man crew and they were very professional.
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Oct 18, 2020, Taurin M.
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Great Service, Military Friendly ! Highly recommend!
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Oct 18, 2020, Mark M.
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On time and professional
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Oct 16, 2020, Daniel F.
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The whole team was professional from my first phone call and when I waved thanks to the two employees that loaded and unloaded my furniture ..those two are an asset to your company... promote them for supervisory positions so they can train new and up coming employees they way its done....thanks again..I'll be using your assistance once more soon ...
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Oct 13, 2020, Seth &. M. M. P.
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I have moved with American Van Lines when I moved from NYC to Miami and then Miami to Boca Raton all in a span of 2 yrs & we are moving into a house we are building in about 9 months and I’ve already booked them for that move as well. Brian McGuire is my contact there and I go over my contents with him and he gives me a price. A price that is honored by the crew when they show up the day of the move. I have moved with other companies in the past and they quote one price and then the day of the move it’s an ...
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Oct 3, 2020, Taurin M.
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Excellent Services! Highly recommend.
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Oct 2, 2020, Rose/Dan M.
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We were very pleased with our move and thank all of you for your help in a smooth transition to our new home!
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Oct 2, 2020, Brian S.
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My experience was varied. I was moved and no major damages. Salesman - excellent, customer service people - poor, drivers/movers - Very good. Cost - acceptable. Schedule wasn't met despite contracting of the move 5 months in advance and NEVER changing the dates.
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Oct 1, 2020, Josh K.
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Great company. Good prices and very friendly moving staff.
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Oct 1, 2020, Melanie W.
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I can’t say enough positive things about my moving experience with American Van Lines - from great sales support to excellent packing/movers. All employees were super positive and extremely helpful. I give 5 stars (out of 5) and I’m happy to be a reference if you need one. Thank you!!!
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Sep 30, 2020, Alan R.
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I did already You are great
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Sep 29, 2020, Mark M.
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Very satisfied
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Sep 29, 2020, Michael R.
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So far so good
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Sep 19, 2020, Johanna B.
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Great experience everyone was so helpful thank you very much!
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Sep 19, 2020, ELBYS C.
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Outstanding team effort. Extremely professional and took care of my property. On time and clearly experienced at moving.
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Sep 11, 2020, Ed
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Love the service
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Aug 23, 2020, Nadajah/Mark W.
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Keep up the great service
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Aug 20, 2020, Steven T.
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Happy Happy
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Aug 19, 2020, Diane W.
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Movers were professional, timely, helpful, and friendly. My belongings arrived quickly and in great condition. I am happy with the entire process with American Van Lines!
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Aug 19, 2020, Susan/ R. M.
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Awesome
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Aug 18, 2020, Jen C.
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Absolutely Amazing Service! I have used this company several times and they are always 100%. Thanks again American Van Lines for making my move stress free!
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Aug 17, 2020, Frank K.
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Very dependable, every stage of the process they communicated and any questions were answered. Did a great job.
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Aug 17, 2020, Alan R.
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Excellent work Great team Wonderful
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Aug 17, 2020, James/Suzanna L.
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Good helpful movers
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Aug 17, 2020, Patricia H.
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Everything was handled very professionally, and there was a lot of communication about when everything was happening. I would definitely recommend American Van Lines, and use them again if I need to move.
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Aug 17, 2020, Robert P. T. S.
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Outstanding service
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Aug 16, 2020, Michael R.
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Too early to have an opinion about the job since it’s not until November and I have not gotten the contract to sign yet.
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Aug 16, 2020, Mario L.
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Great service
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Aug 16, 2020, Diana W.
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Very expensive, but very fast and friendly and professional staff. Only one thing broken, a heavy glass bowl. I would use them again.
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Aug 14, 2020, Bruce S.
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Best movers I’ve ever had.
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Jul 29, 2020, Lance F. B.
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The overall move went well in many ways. It was also a demanding move, with COVID precautions, the need to transfer the household goods to a Uhaul , then to the moving van, and the secondary storage unit. We enjoyed meeting and working with the team. There were a few items damaged in shipping and in the unload process and I am still waiting for a claims form to be sent to me. Moving is often cited as one of the most stressful activities in life and it’s true. Our move was well coordinated due to the front ...
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Jul 25, 2020, Stefano D.
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They shipped my goods very fast!
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Jul 24, 2020, Cristina H.
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At both ends the movers were friendly, professional, and fast. But all the phone communications were confusing and we ended up with an extra charge that would not have occurred of internal company communication had been clearer. The company refunded half of the unnecessary charges.
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Jul 23, 2020, Melissa /. I. H.
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Absolutely fantastic, will call again on our next move and everyone after. Thank you!
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Jul 22, 2020, Khala&Nancy W.
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Excellent, Professional and Efficient service from start to finish. Was kept informed during all stages. Was told what expect on the first call. All events occurred as stated. Superb service!
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Jul 22, 2020, Naum L.
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Very organised office!!!
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Jul 22, 2020, Thomas S.
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Great Jib
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Jul 22, 2020, Diane W.
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Movers were professional, timely, helpful, and friendly. My belongings arrived quickly and in great condition. I am happy with the entire process with American Van Lines!
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Jul 22, 2020, KATHY H.
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Excellent service from start to finish!
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Jul 22, 2020, Leon T.
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accurate and fair pricing. no surprises. move went smoothly. zero damage. most pleasant experience. definitely recommend.
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Jul 21, 2020, Linda F.
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Overall positive experience
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Jul 21, 2020, Robert M.
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Where is satisfied everything arrived fine on time going and coming
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Jul 21, 2020, Stephanie N.
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Very professional. I felt informed all along the way.
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Jul 20, 2020, Tom T. /. J. F.
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Driver worked very hard.
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Jul 20, 2020, Marcy W.
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I just can't say enough about American Van Line. They can make you want to move everyday, that's how carefree the move is. Thumbs up for a magnificent moving company...
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Jul 19, 2020, Kimberly A.
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Great communication with everyone involved and the driver was great. Did a fantastic job packing as well.
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Jul 19, 2020, Nadajah/Mark W.
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Great Service
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Jul 16, 2020, Phyllis A.
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My experience with American Van Lines was wonderful. My movers came on time and delivered my merchandise when quoted. They were friendly, courteous, and went out of there way to be helpful. I was their top priority from the first day speaking with them. I wholeheartedly recommend their services.
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Jul 11, 2020, Cindy B.
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Fantastic Service!! Reliable & Organized!! Moved extra large Collectibles to Small Collections!! Hard working Movers to Office personnel Working together to have the Move go Smoothly. Both Movers and Office Personnel kept me informed on all aspects of My Move. Personable and Professional in all Areas!!!! Will call on Them again, to Move for me!! Exceptional Service!!
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Jun 27, 2020, Michael F.
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Great people to work with from the initial phone call to pick up and then delivery of our whole house move. Everything arrived in good shape. The crews we’re clean, friendly and efficient. Highly recommended!
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Jun 20, 2020, Susan K.
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Helen was the most helpful and was so very professional about all the details for my move. The driver was great and knew his information also. Yes I would likely recommend you to others who are moving.
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Jun 20, 2020, Thomas S.
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Great job nice workers
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Jun 20, 2020, Marie A.
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From the start it was great. They issued a moving coordinator that was equally great however, the so-called supervisor for the delivery coordinator was not! Prices changed mid-way and she never kept her word as to when she stated she would call. (Charges increased after dropping three significantly heavier pieces of furniture.) Nor was she responsive to emails or calls/messages left. I will say they did reverse the charges to the original quote after my complaints. Pickup/delivery persons were great, a...
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Jun 20, 2020, Gary C.
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Very Happy!!!
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Jun 18, 2020, Edward S.
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great
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Jun 18, 2020, Johnny &. B. N.
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From beginning to end it was a great experience. Our movers were amazing and took excellent care of our items and were extremely courteous.
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Jun 17, 2020, Bert T.
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Very professionally done at all ends... sales, support and the mice itself. Will definitely recommend.
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Jun 17, 2020, Dustin &. M. E. M.
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Fulfilled ordee
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Jun 16, 2020, Gloria K.
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Love the service!! Very profesional people!! I will use them again!! 100% recomendado
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May 22, 2020, Jill K.
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My move was done by Transatlantic. Both Dorian and Max were fantastic! Based on my experience, and sample of one, I highly recommend Transatlantic!
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May 19, 2020, JORGE S.
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Great service, on time and excellent customer service. Definitively I'll call them again in the future.
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May 19, 2020, KATHY H.
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American Van Lines was awesome! They came over and gave me a completely reasonable estimate and even gave me tips for the move. They provided with me all the boxes I needed and the day of the move went without a glitch. The movers were excellent- quick and efficient. They went above and beyond and not a single item was damaged or broken. I would highly recommend them to anyone looking to move!
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May 18, 2020, Kelly M.
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Driver and movers did an excellent job. Only one thing (lamp) broken in move. Logistics coordinator (Helen) did a great job keeping me in the loop and making sure my inventory was up to date prior to the actual load.
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May 18, 2020, Stefano D.
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Quick delivery of items! Happy for the most part with the exception of scratches on bicycle and a broken glass piece on hutch top. Fred was great, courteous and professional!
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May 18, 2020, Giovanni
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Everybody in American Van lines did a great job! From their costumer service team to the drivers who transported my merchandise. Thank you guys !
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May 18, 2020, Nancy B.
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the men worked very hard and should have had 4 instead of three. They did have 4 for the delivery. The top of my dresser has several scratches which I will be in contact with American to have someone come out and hopefully fix
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May 18, 2020, Julie D. &. F. N. 5.
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All were great from start to end. My only regret is spending the $ i did in the outside insurance.
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May 17, 2020, Shelly C. 6.
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Helen was lovely to communicate with. She kept us well-informed. James was also wonderful. He was our initial contact. The movers were wonderful as well. Everyone we dealt with was very informative and approachable. I haven't had a chance to go through all of our things yet, beings they are in storage. However, i was disappointed to see my son's television and my mothers' glass shelf in her dining room hutch was broken. I understand this happens in moves. Hopefully, I won't find more.
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May 17, 2020, TIFFANY/CHRISTINE S.
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Very satisfied and pleased with the company. Especially Many, the driver, and his two assistants on both ends of the move. Thank you for taking such great care of our belongings. The overall experience with American Van Lines was great.
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May 16, 2020, Marcy W.
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I can't stress it enough how happy I am with them...
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May 16, 2020, Donna W.
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Good job. Wrapped everything well
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May 16, 2020, Albert H.
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Satisfied
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May 15, 2020, Ricky/Connie E.
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Thanks very much for the smooth and professional job. Thanks
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May 15, 2020, Stephanie N.
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Company was very easy to work with. Our furniture was picked up and delivered in a timely fashion with no damage. I would use American Van Lines again.
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May 15, 2020, Naum L.
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Good!
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Apr 29, 2020, Cindy B.
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Fantastic service, professional, on time, hard working, movers/drivers!!! So thrilled with how smooth the move went!! Drivers kept me informed where there were, when they would be showing up, and totally professional!!!will definitely use american van lines again!!! A 10 rating A+++++++
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Apr 22, 2020, Xinbei S.
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Our loads are all in good shape when they arrived and installed. We are very happy about this. It took a longer time than we expected, loaded on March 30 and arrived on April 15.
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Apr 22, 2020, Ruth &. K. N.
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VAL gave us a smooth transition to our new destination, thank you.
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Apr 22, 2020, Robin N.
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AVL was great to work with from start to finish. Both Dawn and Helen on the front end were helpful and courteous and the driver, Ricky Martin, was a rock star, along with his helpers. They were efficient in packing. Ricky kept me updated while he was in transit. He took extra care in unloading my boxes into the storage unit so that I could find things easily. I can't rate the condition of my items since I haven't unpacked, yet. However, from what I could tell, everything seemed to be handled with care. So ...
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Apr 22, 2020, Thomas M.
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Fabian and his crew were fantastic! They arrived exactly when they said they would and went right to work. They wrapped every single piece of furniture and made special boxes for large sized pictures. This was the second time we used American Van Lines, and if we ever move again (which I hope not) we will be using American again!
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Apr 20, 2020, Steven /. W. M.
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Great move. Very professional crew. The work went quickly and efficiently. Very pleased.
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Apr 20, 2020, Rudolph +. F. M.
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Great Job friendly moving guys
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Apr 20, 2020, Julie F.
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It took a little while to get coordinated, but once everything was in play, the move went very smoothly. Our driver/packer was excellent. Very precise and considerate.
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Apr 20, 2020, Dan M.
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Great packer and driver Ricky, and excellent packers from ElPaso. Unpackers in Frederick were good.
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Apr 20, 2020, Patricia D.
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I'm happy that I finally got my stuff - I'm sad that it took an extra 7 days from their two week estimate to get it to me. Shouldn't have taken 21 days to go just over 1,000 miles.
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Apr 20, 2020, Kerry B.
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Great job!
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Apr 20, 2020, Rishi P. &. R. M.
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Everything went very smoothly, great job, would recommend!
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Apr 20, 2020, Deborah K.
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Very pleasant experience but I haven't unpacked yet so I don't know if there is anything damaged. Everyone was very professional and kind !! Thank you. Ok
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Apr 19, 2020, Mark B.
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Good job
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Apr 19, 2020, Barbara C.
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Great staff
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Apr 19, 2020, Artheria A. L. M.
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Great Job
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1,196 Reviews
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.