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American Van Lines Reviews

See what our customers have to say about our moving company

  
 
 
 
 
 
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4.15751 reviews
 
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5751 reviews
 
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   Google    BBB    Consumer Affairs  
 
 
 
 
 
  
 
4.22316 reviews
 
4.2
 
2316 reviews
 
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4.1643 reviews
 
4.1
 
643 reviews
 
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4.02792 reviews
 
4.0
 
2792 reviews
 
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 Posted on Google  
 
  
 
 
 Sam Sherman 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Andres Reyes, Ricky and Daniel from Cobra moved us and I highly recommend these Three. They made my mind more very easy and special. If I ever move again I will use them
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Divya Tejwaney 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Juanol and his team were amazing! Super accommodating & quick. They took care of all our moving & everything was super smooth from start to finish! Thanks - we definitely recommend him to everyone looking to move!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 James Hughes 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We were very happy with American Van Lines. Everything has been handled professionally from Danielle doing the initial walkthrough to Charlie and his team doing the packing and moving. Using American Van Lines really shows the difference between going direct to a reputable company and not using brokers. Would use American Van Lines again. Very happy with everything!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Daronté 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great experience with the moving company American Van line the team leader Charlie did a phenomenal job but the stuff from Colorado to South Carolina in 48 hours. We are extremely happy and will definitely recommend American van lines again thank you so much for Charlie.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Alana D 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Patrick and his team were AMAZING!! Everything was packed with care and moved with care! You don’t see this kind of work ethics very often! I am so appreciative! I highly recommend this team to anyone!! Thank you for everything! Alana D.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 James H 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
We were very happy with American Van Lines. Everything has been handled professionally from Danielle doing the initial walkthrough to Charlie and his team doing the packing and moving. Using American Van Lines really shows the difference between going direct to a reputable company and not using brokers. Would use American Van Lines again. Very happy with everything!!
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Benjamin D 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
I was a bit nervous while moving since I have collected a lot of things in my home during the years. However, the guys who came to help me with the move have made it easy for me by first arranging my things and then packing them. They packed my bigger furniture items in proper ways and paid special attention to those fragile boxes and moved carefully near the walls and doors.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Christopher 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
Moving a busy household with kids and pets is an absolute logistical nightmare, but American Van Lines turned it into a completely smooth experience. From the initial booking, the coordination team was incredibly empathetic and helped us structure a schedule that worked perfectly for our family. On moving day, the packing crew arrived right on time with a fantastic, positive attitude. They were extremely polite, worked around the chaos of our household and treated our belongings with absolute care. They took extra time to securely wrap our family heirlooms and fragile items, ensuring everything was protected for the journey. When the truck arrived at our new home, the delivery crew was just as efficient, safely placing boxes in their designated rooms and assembling all of our heavy furniture perfectly. Their transparent pricing and stellar customer service gave us complete peace of mind. We highly recommend them!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Brian 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
I had a very tight timeline for my upcoming relocation and American Van Lines stepped up and handled everything flawlessly. From the very first phone call, their coordinating staff was reassuring, helpful and locked in my dates without any hassle. On the day of the move, the crew arrived right on time and immediately went to work with an impressive level of speed and coordination. Despite working quickly to stay on schedule, they never cut corners when it came to protecting my belongings. They double-wrapped my electronics and fragile items and everything arrived at my new home completely intact and scratch-free. Their transparent, upfront pricing meant there were no unpleasant surprises or hidden fees at the end of the day. I am deeply grateful for their professionalism and highly recommend their excellent moving services to anyone.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 David 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
I cannot say enough good things about my experience with American Van Lines. From the moment the truck pulled up, the moving crew was incredibly courteous, professional and ready to work. They took the time to carefully wrap all of my furniture in heavy-duty blankets and ensured that my delicate glass items and artwork were securely packed in specialized boxes. The entire team worked cohesively and efficiently, making what could have been a chaotic day feel completely organized and calm. They arrived at my new home exactly when promised and placed every single piece of furniture exactly where I requested it. Nothing was broken, scratched or lost during transit. Their honesty, hard work and clear communication made this the best moving experience I have ever had. I highly recommend them!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Jessica 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
We used American Van Lines for a complicated out-of-state move that required our household belongings to be held in temporary storage for three weeks between closing dates. Dealing with their Greensboro regional office was an absolute pleasure. The coordinator broke down their monthly storage rates upfront with total clarity, so we encountered zero surprise fees. When the crew arrived to pack our things, they meticulously inventoried every box and piece of furniture, wrapping our leather sofas and mattresses in heavy protective layers. Knowing our items were stored in a climate-controlled, secure facility gave us complete peace of mind. Delivery was flawlessly coordinated and the final unloading crew worked efficiently without scratching walls or denting a single item. I couldn't ask for better accountability or service!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Michael 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines made my recent relocation smooth and completely hassle-free. From the initial inquiry, their sales representative was detailed and provided an accurate, transparent estimate that perfectly matched the final bill. The actual movers were fantastic—they worked efficiently, maintained a high level of discipline, and took great care not to scratch the walls or floors during loading and unloading. What impressed me the most was their communication; the dispatch team checked in regularly to update me on their arrival window. It is rare to find a moving company that delivers this level of professionalism, honesty, and efficiency. I am thoroughly satisfied with their top-tier service and will definitely use them again for any future moves.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Martinez 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
Choosing American Van Lines was the best decision I made for my recent relocation. I was moving a large, fully furnished four-bedroom house and I was terrified of items getting damaged or lost. Fortunately, the crew that handled my move was top-notch. They were punctual, incredibly organized and treated my home and belongings with the utmost respect. They used extensive protective padding on the doorways and floors, ensuring the house was left spotless. The inventory tracking system they utilized gave me total confidence that everything was accounted for. When the shipment arrived at my destination, the delivery was flawless and the team reassembled my heavy bedroom sets perfectly. The level of professionalism, physical care and efficiency they displayed was truly outstanding. They earned every bit of this five-star rating!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Justin Wendt 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an outstanding experience with American Van Lines, and I especially want to recognize our driver, Edward Utley. Edward went above and beyond to make sure our move stayed on schedule during an extremely tight timeline. We had to have our entire household packed and loaded onto the semi truck in one day because the buyers were moving into our home the very next day. Missing that deadline simply was not an option. Edward kept everything organized, kept the team moving, and made sure all of our household items were carefully packed and loaded by the end of the day. His professionalism, communication, leadership, and work ethic were exceptional. Moving is stressful enough, but knowing Edward was in charge gave us confidence that everything would get done on time—and he delivered. American Van Lines is fortunate to have someone like Edward representing their company. I would absolutely recommend American Van Lines, and if you have the opportunity to have Edward Utley handle your move, you are in excellent hands. Thank you, Edward, for making a very stressful moving day go as smoothly as possible!
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Candace F 
 
8 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
There were some additional questions from me regarding my move, and the office staff responded timely and was helpful to me. The transportation process was done well and safely for all my belongings, so I am happy with the service.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Harry W 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
It appeared to be a smooth procedure as far as making an appointment is concerned, and the questions about the pick-up date were answered without difficulty by the company's staff. The movers came to my house on time and wrapped my bigger things prior to taking them outside, putting my fragile stuff into the truck.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Roger V 
 
10 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The American Van Lines, *** was the best choice for me among several other moving companies that I looked at before my relocation. The booking person was very informative about the expected charges. During the actual move, the team came prepared with the required equipment, discussed the household items, and then started the loading process.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Roy R 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The recent move I have experienced has been very smooth and without any problems. The movers had all the necessary things with themselves and were working carefully with each of the items we had. Big furniture pieces were taken extra care of, and breakable boxes were also given special attention. Everything got delivered within due time and there weren't any delays at all.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 TheReal ChefBoieAndy36 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great experience with Andres Ricky and Charlie my move from North Carolina to Colorado. I’m super happy with everything. The price was good. The delivery took place on time. Overall experience is wonderful. I’m probably not gonna move again but if I ever do or know anybody, I will definitely recommend American fan lines to everybody I know those guys really really worked so hard at 105° weather bravo.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Michael J 
 
15 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Their professional attitude and careful attention to detail made a significant difference during the moving process. They did not simply focus on completing the job quickly; they also made sure that everything was handled properly and safely. Their teamwork, patience, and respectful communication showed a strong commitment to customer service. I appreciated the effort they put into making sure the entire experience went smoothly.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Karen F 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
I especially appreciated that they never rushed the process or took shortcuts just to finish faster. Every item was handled with care and attention, and they remained respectful and professional throughout the entire job. Their level of service gave me confidence that my belongings were in capable hands.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Brian G 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
It was clear that they understood the importance of protecting people's belongings during a move. Their combination of punctuality, organization, care, and professionalism made a noticeable difference. I was very satisfied with the service and would confidently recommend them to anyone preparing for a move.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Sami 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines customer service has been very helpful in resolving my issues. They have been patient and kind. Original Review: Aug. 4, 2026 This was the worst moving experience we’ve ever had. We hired American Van Lines to move our household from Washington to Alabama because we trusted them to safely transport our belongings. Unfortunately, the experience was disappointing from beginning to end. Our pickup occurred later than originally scheduled, and our belongings were delivered well after the contractual delivery window. Throughout the process, communication was poor. We were repeatedly given delivery dates that changed, promised callbacks that never happened, and often had to contact the company ourselves just to get updates. When our shipment finally arrived, the condition of our belongings was unacceptable. We found broken furniture, broken plastic storage totes, damaged boxes, and other damaged household items. Even more concerning, multiple boxes and household items contained mouse droppings and urine. We also found loose pasta shells inside boxes that we packed ourselves (we did not pack pasta), which should never have been there. One plastic tote had a shoe print on the lid, and tape that had been placed on our safe at pickup was missing upon delivery. After paying more than $11,000 for this move, we expected our belongings to be handled with care and stored in clean, secure conditions. That was not our experience. I cannot recommend American Van Lines based on the service we received.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sami Savage 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Customer Service was great in helping me! They were patient and kind. They communicated with me. They were able to help solve my issues.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Pablo B 
 
18 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
I am very happy with the service I received and would recommend this team to anyone who needs trustworthy movers. They handled my belongings with respect and made sure that everything was properly secured and protected. Their attention to detail was especially impressive when dealing with fragile and delicate items. They remained organized and professional throughout the move, which helped everything go smoothly. Knowing that they genuinely cared about the safety of my possessions gave me tremendous peace of mind.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Heriberto R 
 
19 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The order arrived on time, which made the entire experience feel convenient and stress-free. Knowing that I could depend on the delivery service to follow the expected schedule gave me confidence in the company. Timely delivery may seem like a basic expectation, but when it is handled consistently and efficiently, it makes a significant difference to the overall customer experience.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 V. 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
I had a fantastic experience using American Van Lines for my recent relocation. The customer care team was highly responsive setting up my inventory list perfectly so my final estimate was completely transparent from day one. On moving day the packers arrived early handled my bulky furniture items with absolute precision and secured everything safely into the truck… The cross country shipment arrived ahead of schedule completely undamaged…. They took all the typical stress out of moving day.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Carol 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines handled our recent family relocation flawlessly from start to finish. The customer support team was clear and transparent while helping us construct our inventory list, so our final binding estimate was 100% accurate on delivery day. The moving crew arrived precisely on schedule, worked diligently to wrap our glass display cabinets and wooden dressers in heavy-duty padding and loaded everything securely. Our entire shipment arrived safely and ahead of schedule. Truly a top-tier operation!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Rebecca 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines provided an exceptional experience for my recent household relocation. The crew arrived right at the beginning of the scheduled window, introduced themselves politely and immediately began wrapping my fragile belongings. They took extra care with my flat-screen TVs and glass tabletops, securing everything with thick moving blankets and tape. The driver maintained clear communication throughout the transit and delivery was completed seamlessly with zero damage. A top-tier moving service!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Raymond 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines did a phenomenal job handling our household move. The booking process was straightforward and the coordinator provided a detailed inventory breakdown that kept our final price completely stable. On moving day ,the crew arrived right on schedule, wrapped our wooden furniture and fragile packing boxes with top-tier materials and loaded the truck safely. The entire shipment arrived at our new home right on time with absolutely zero damage. I highly recommend them for a stress-free relocation!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Douglas 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines provided an absolutely stellar experience for our family's long-distance move. The scheduling coordinator was incredibly thorough, detailing every step of the process so we knew exactly what to expect. On moving day, the crew arrived right on time with all the necessary supplies and immediately went to work packing up our entire home. They handled our delicate porcelain and heavy furniture pieces with extreme care, wrapping everything securely. Delivery was flawless and the final price matched our initial quote perfectly. I highly recommend their services!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Natalie 
 
20 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines made my interstate move incredibly straightforward and stress-free. The entire coordination process was flawless, beginning with a detailed inventory walk-through that ensured my final billing quote remained completely stable. The loading crew arrived right on time, wrapped my delicate artwork and heavy furniture with heavy-duty padding and packed the truck with great care. Transit updates were clear throughout the journey and everything arrived at my new destination in perfect condition. Exceptional service!
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Anthony A 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Every step should feel natural, intuitive, and purposeful. Instead of forcing users to navigate complicated processes, deal with unnecessary delays, or understand confusing instructions, businesses should create journeys that guide people smoothly from one stage to another.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Cynthia 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines delivered exactly what they promised for my recent interstate move. The entire process was exceptionally well-organized, beginning with a detailed inventory breakdown that kept my final bill completely stable. The loading crew arrived right on time, wrapped my delicate artwork and heavy furniture with heavy-duty padding, and packed the truck with great care. The transit updates were clear and consistent, and everything arrived at my new destination in perfect condition. Exceptional service from a dedicated team!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Danielle 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines did a phenomenal job handling our cross-country relocation. The scheduling coordinator took the time to answer all of our questions and gave us an honest, binding estimate with zero hidden surprises. On moving day, the packing team arrived right on schedule and worked diligently, using thick moving blankets and heavy-duty wraps to secure our vintage dining table and delicate glassware. The driver gave us timely status updates while in transit and unloading went perfectly smoothly. A truly premium moving experience!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Rachel 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines did a phenomenal job handling my interstate relocation from start to finish. The customer support team helped me finalize my inventory list accurately, ensuring my final binding quote remained stable with no surprise add-ons. On the day of the move, the crew arrived right on time, wrapped my electronics and mirrors securely, and packed the truck beautifully. The driver checked in with me regularly throughout the transit, and delivery went flawlessly. I am very grateful for their excellent service!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Gregory 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines made our family relocation incredibly straightforward and stress-free. The booking team was upfront about all the costs, providing a detailed, binding estimate that completely eliminated any guesswork or surprise fees at delivery. On the day of the move, the crew arrived precisely on time, introduced themselves professionally and went straight to work wrapping our furniture and electronics. Everything arrived safely at our new home right on schedule. I would absolutely hire them again.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Brian 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines provided an absolutely flawless service for our relocation. The scheduling coordinator took the time to answer all of our questions and gave us an honest, straightforward estimate. On moving day, the packing team arrived right on schedule and worked diligently, using top-tier blankets and wraps to secure our vintage furniture and delicate glassware. The driver gave us daily status updates while in transit and delivery went perfectly smoothly. A truly premium moving experience!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joshua McClure 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Terry and his crew were great! Punctual and fast moving services
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Utsav S 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
***** and ***** did thorough job clearing out our 2300 square foot house on loading day. Very pleasant time with their entire team the whole time they were going room by room.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Todd H 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Receiving the items on time meant that I did not have to spend additional days waiting for my order. I was able to receive the products when I needed them and immediately put them to use. Avoiding unnecessary waiting made the delivery process feel much more efficient. It also gave me peace of mind because I knew that the order had arrived within the promised timeframe and that there was no reason to worry about a possible delay.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Qasim 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines provided an absolutely stellar experience for our recent relocation... The customer service team was always available to answer our questions leading up to moving day, which kept us completely at ease. On the day of the move the crew arrived right on time and immediately went to work packing and securing our bulky items. They loaded and unloaded everything with incredible precision leaving no scuffs on any walls. So I highly recommend them to anyone wanting a reliable and well coordinated move.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Laura 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines did an amazing job moving my entire apartment across several states. The customer care representative helped me build an accurate inventory checklist beforehand, so my quote remained completely stable throughout the process. On moving day, the packers worked efficiently, sealing up my mirrors, electronics and artwork with excellent care. The truck driver communicated clearly regarding the arrival window and unloading was finished seamlessly. I am very impressed with their service quality.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Amanda 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines exceeded all of my expectations for my recent household move. The scheduling process was incredibly simple and the customer support team stayed in touch with me every step of the way. When the movers arrived, they were professional, courteous and immediately went to work securely wrapping our furniture. They loaded everything onto the truck quickly and efficiently and delivery was just as smooth. I will definitely use them again for any future moves.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Michael 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines provided an absolutely stellar experience for our recent relocation. The customer service team was always available to answer our questions leading up to moving day, which kept us completely at ease. On the day of the move,the crew arrived right on time and immediately went to work packing and securing our bulky items. They loaded and unloaded everything with incredible precision, leaving no scuffs on any walls. I highly recommend them to anyone wanting a reliable and well-coordinated move.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Janice S 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The fact that my items arrived on time also increased my confidence in the estimated delivery information. Accurate delivery estimates are important because customers often make plans based on them.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Gerard 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
Overall, the delivery process was convenient because the items arrived when I expected them. Reliability is particularly important when customers are depending on an order for a specific purpose. Since there was no unexpected delay, I felt that the delivery process was well managed and dependable. The experience was straightforward from beginning to end.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Stephanie 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
American Van Lines provided an excellent experience for our recent relocation. The packing service they offered was worth every penny—their crew wrapped our fragile antiques, mirrors and electronic equipment with top-tier materials. The drivers kept us updated regularly during the transit, giving us complete peace of mind. Everything arrived in perfect condition and the movers worked hard to place each item right where we wanted it. I highly recommend them for an organized and reliable move.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Daniel 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
I hired American Van Lines for a cross-country move and they did an incredible job from start to finish. The booking process was straightforward and their team gave me a clear, accurate estimate with no hidden surprises. On moving day,the crew was professional,polite and handled my bulky furniture and fragile packing boxes with extreme care. Everything arrived safely at my new home on schedule. Moving long-distance is stressful, but their communication and execution made it incredibly smooth!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Herman Cabral 
 
23 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The price was right, the service was top-notch. Michael did a great job at explaining the moving process step-by-step during the initial evaluation session, and was available for follow-up questions or concerns (regarding the binding estimates, COIs, bill of lading etc).
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Stacy W 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
I was impressed by how dependable the delivery process was. Everything arrived on time, exactly as expected, which was especially valuable because I had scheduled my plans around the estimated delivery date. The fact that the order arrived without delays made the entire purchasing experience much more positive.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Eric 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
The packaging and handling appeared to be very careful, and the entire process felt organized and professional. It is reassuring to know that a company can keep its delivery commitments while also making sure the items arrive in excellent condition. This was a very positive experience overall.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sakaru Serrano 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Had to move my Mom from co va Of  do you to health condition. I'm so glad i used american vanlines the. Sent agent cobra van lines   Alex and oscar o Pick. Up, the stuff they did a great job i am.super glad i hire american van lines
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Franklin C 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
They listened carefully to everything I had to say, communicated clearly throughout the entire process, and made sure that every aspect of the work was handled properly. What impressed me most was how seriously they took my concerns. At no point did I feel like I was being rushed, ignored, or treated as though my questions were unimportant. They took the time to understand exactly what I needed and made sure the work was completed with the attention and care it deserved.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Daniel T 
 
25 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Overall, I was extremely impressed by their respectful attitude, responsible approach, and strong attention to detail. These qualities were evident throughout every stage of the process and played a major role in making the experience so positive.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Kermit B 
 
26 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Their respectful manner, responsible approach, and attention to detail made me feel confident throughout the entire process. From the very beginning, they treated me with professionalism and genuine consideration, taking the time to understand what was needed rather than making assumptions or ******* through the work. I appreciated how carefully they handled every aspect of the job and how clearly they communicated along the way.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael Edmison 
 
26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Terry, Antwone, Tyler did a fantastic job! So helpful!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ashe Kenyetta 
 
26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Picked up and protected everything quickly. I recommend this company
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael Edmison 
 
28 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Terry, Tyler, Antwone were amazing and very professional!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michael 
 
30 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Jaques and Rigo were an absolute pleasure to work with. They arrived on time, were professional, and handled my items with care. If you work with AVL for your move in South Florida ask for them!
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Marjorie P 
 
30 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The quality of their service also left me with a very positive impression of the entire company. Their professionalism, communication, and attention to detail demonstrated a commitment to customer satisfaction. They made sure the job was handled responsibly and gave me confidence that I had made the right choice.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 A.M Solomon 
 
30 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeffery did good at the delivery 5 star
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Mary V 
 
31 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The movers were professional, careful, and dedicated to making sure my belongings were protected throughout the entire process. From the moment they arrived, it was clear that they took their job seriously and understood how important it was to handle everything with care. They were punctual, organized, respectful, and prepared to get the job done efficiently without compromising the safety of my belongings.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Michael R 
 
32 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
I had a great experience with the moving team and would highly recommend them. They were careful and thorough while packing all of my belongings, and they went above and beyond when it came to fragile items
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Antonio B 
 
33 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
My household items were delivered to the destination in perfect condition. I valued the fact that the estimate remained the same after the completion of the move. The process of getting settled in another state was not as difficult as I had thought.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Deborah S 
 
36 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
American Van Lines, Inc. made our moving process much easier than we thought. Their employees were ready to help us right from the planning stage, and each step of our relocation was completed thoroughly. They were all polite and friendly and focused on providing a comfortable transition for us.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Julie D 
 
36 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
The office staff explained everything to us prior to moving day. Moreover, the movers paid great attention to our long-distance move. They put our furniture in the correct place when we received it, which saved us time. We were charged exactly the estimated amount, and we were satisfied with our choice all along.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Mi M 
 
36 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
***** made our move simple. He did a great job and was even able to work around our 1 year olds nap schedule!!
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Elaine H 
 
37 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Sure, moving is always exhausting, however, it proved to be much simpler than I thought it would be. All the scheduling went smoothly, and the office explained everything in advance of the moving day.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Andrew M 
 
38 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
Having read several good reviews about this moving company, I booked their services for relocation. It turned out to be an absolutely great experience from start to finish. My things were treated with care, and all the fragile items were packed with extra care. The delivery was done precisely as was planned, and everything arrived in perfect shape. There was no problem with communication.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Daniel T 
 
39 days ago
 
 
 Trustindex verifies that the original source of the review is BBB. 
One of the most important issues for me was how to pack my musical instruments, as they held great value to me in more ways than one. The movers were very careful in packing all the cases and made sure that all the items were placed correctly in the truck. They treated all my belongings with great care during the entire process of moving. Everything was delivered at the appointed time, and everything came out perfectly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Barbarann Fernandez 
 
39 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They took really good care of our moving. I felt the care. Ronald and his crew are wonderful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Graham Anderson 
 
41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional driver and moving crew
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Linette Hindsley 
 
43 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeffery and his team were very pleasant and professional.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adah Keeney 
 
43 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic team of both planning staff and drivers/offloaders. I felt like I was in great hands the whole time! Next day drop off at my new place, and everything arrived in perfect condition!
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Franklin 
 
46 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
The unloading process was handled with the same level of professionalism as the rest of the move. Every box and piece of furniture was carefully carried inside and placed exactly where I requested without hesitation. The movers remained courteous, patient, and attentive throughout the entire process, making sure nothing was overlooked. Their excellent communication and commitment to customer satisfaction created a stress-free moving experience that exceeded all of my expectations.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carol Stark 
 
48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Kerianne, Andrea, and the teams of movers all provided great customer service. It was my first long-distance move and I had limited time to depart my previous apartment, but everyone I interacted with at American Van Lines did their best to assist me. Nothing was damaged during the move, which was a relief because I have many fragile belongings of sentimental value.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Leslie 
 
50 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
My furniture, kitchen items, and boxes arrived safely at my new home. Everything was placed exactly where I requested, making unpacking much easier. I was very impressed with the entire moving experience.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Barbara Hatheway 
 
51 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our move was efficient, smooth, and completed cheerfully on the hottest day on record for the summer.  The crew were polite, pleasant, helpful and very professional.  The local company is Boulder & Denver CO Movers.  Many thanks to the men:  Ricardo, Derrick, Wilmer, and Sean.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Fredia 
 
51 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
I was worried about moving several aquariums, which were expensive and delicate. It is good that the team was exceptionally attentive while working with them. All stands were securely fixed before packing. Nothing was disturbed during the transportation process, and everything was safe and sound. There were no problems or additional charges regarding the billing.
  
 
 
 
 
 
 Posted on Consumer Affairs  
 
  
 
 
 Vernon 
 
52 days ago
 
 
 Trustindex verifies that the original source of the review is Consumer Affairs. 
I needed to find the right moving company that could assist me in doing so. The process of scheduling was rather easy and straightforward. My belongings arrived within the expected delivery window, and every piece of furniture looked exactly as it had before the move.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Furtrapper JD 
 
54 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The packing and moving team did a great job! It was a cross country move and everything went smoothly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brad Feliz 
 
55 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ronald and crew were absolutely professional and took incredible care with our lab equipment and personal items, A++ for a complex move request!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jimmy Chatsuthiphan 
 
57 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Ronald and his crew were amazing.  Super professional - highly recommended.  Kind and extremely willing to help and go the extra mile.  5-star service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John Todd 
 
59 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeffery and Brunel did an amazing job!  Hard and efficient workers!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Benjamin Jenkins 
 
59 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Terry, Son, & Crew did a fantastic job and were very professional. Highly recommend!!! 5 STARS!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anatoly Galbinsky 
 
63 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeffery was good
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John G 
 
63 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Moved from NY to Florida. This was a horrible and stressful experience from the day they picked up our things.  It took 21 DAYS for our things to be delivered, even though when we signed with them we were assured that it would be much less time. During all that time, there was no communication from them unless we tried to call them (not easy to get someone).  They never gave a good reason for the delay either except to blame it on subcontractors they use.  We had to stay in hotels for two weeks. And towards the end they even tried to shift some blame on us!  Very unprofessional all around, including add on charges which seemed excessive.  We finally received our stuff in good condition.  Recent Update:  The company has offered to compensate us for the issues we experienced.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jenny Devolites Feeney (JDF) 
 
64 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Manny and Oscar and their crew did a great job. It was a very hot day and there was a lot to pack and load. They were friendly and helpful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Vicky Fessenden 
 
65 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
But the driver Patrick Smiley and his helper Jim were excellent!