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Local Apartment Moving in West Palm Beach: Your Complete Relocation Guide

Why West Palm Beach Apartment Moves Require Expert Planning

Moving into a new apartment in West Palm Beach might seem straightforward until you’re actually coordinating the logistics. Whether you’re upgrading to a beachside condo, downsizing to a more manageable space, or relocating your family closer to better schools, the reality of moving within South Florida involves layers of complexity that most people underestimate. That’s exactly why we’ve helped thousands of residents navigate local apartment moves across West Palm Beach and the surrounding areas.

Your apartment move is fundamentally different from a house relocation. You’re working with building rules, scheduling elevator access, coordinating with neighbors, and often dealing with tight stairwells or narrow hallways that require strategic planning. Add South Florida’s humidity and our busy seasonal migration patterns, and you’ve got a situation that demands experienced hands and thoughtful preparation.

Apartment relocations in West Palm Beach operate under constraints that single-family homes don’t face. Your building likely has specific move-in windows, requires advance notice, and may charge fees if your movers damage hallways or common areas. Many buildings restrict which days and hours moving trucks can load or unload, which means coordinating your move date around building policies rather than your own schedule.

We’ve worked with hundreds of West Palm Beach apartment buildings, from downtown high-rises to beachfront complexes. Each has its own quirks: some require protective flooring in common areas, others demand proof of insurance before crews even enter the building. A few buildings charge deposits that you’ll forfeit if the move causes any damage. These details matter enormously because overlooking even one policy can delay your move, cost you money, or strain your relationship with management during an already stressful time.

The physical layout of your apartment and the building matters just as much as the policies. Upper-floor units sometimes mean carrying items up multiple flights of stairs when elevators break down or aren’t available during your scheduled moving window. Narrow doorways, hallway widths, and stairwell dimensions determine whether your furniture even fits through. We’ve seen countless situations where movers from a less experienced company have had to cut items apart or attempt dangerous maneuvers that risk property damage.

Before any move begins, invest time in understanding your building’s requirements, measuring critical pathways and doorways, and timing your move around the building’s availability. This groundwork transforms a potentially chaotic experience into a manageable process.

Common Challenges When Moving Within South Florida

South Florida’s unique environment creates moving obstacles you won’t encounter elsewhere. Heat and humidity affect everything from how items settle during transport to how certain materials respond to temperature fluctuations. Electronics, artwork, and antiques are particularly vulnerable. We’ve handled countless situations where belongings arrived at their destination only to reveal moisture damage that could have been prevented with proper climate control during transit and storage.

Seasonal timing complicates apartment moves here more than most people realize. Winter brings an influx of snowbirds and seasonal residents, which means apartment availability drops sharply and moving companies book solid months in advance. If you’re moving between November and March, you’re competing with thousands of others for the same limited slots. Summer moves avoid this congestion but present their own challenge: the intense heat makes the physical work significantly harder on movers and can damage sensitive items if trucks aren’t properly climate controlled.

Traffic patterns and parking logistics add another layer. West Palm Beach doesn’t have extensive free parking for moving trucks in many residential areas. Apartment complexes often lack dedicated spaces for moving vehicles, which means your movers might need to park several blocks away and shuttle items back and forth. Downtown moves in particular involve navigating narrow streets and dealing with meter limitations. Factor in rush hour traffic on Okeechobee Boulevard or I-95, and suddenly a move that should take six hours stretches to eight or nine.

Many apartment dwellers also underestimate how their belongings change when they’re packed tightly in a truck with other items. Without proper padding and securing, even perfectly good furniture can arrive scuffed or dented. South Florida’s salt air and humidity environment means metal items can corrode quickly if they’re not wrapped appropriately. Professional movers know to account for these regional factors through protective measures most DIY movers never consider.

The last challenge is coordinating with your landlord or building management, current neighbors, and your new building simultaneously. Miscommunication here creates domino-effect problems. We always recommend our customers confirm move dates and access requirements in writing at least two weeks before moving day.

How Our Local Moving Expertise Solves Your Relocation Needs

We’ve built our West Palm Beach moving operation around solving these exact challenges. Our team knows the apartment buildings in the area, understands the local policies, and has developed efficient workflows that minimize disruption and risk. When you move with us, you’re getting movers who have successfully navigated the specific constraints of your neighborhood.

Our approach starts with a personalized move coordinator assigned directly to your relocation. This coordinator serves as your single point of contact, handling all the details you shouldn’t have to worry about. They confirm building access requirements, coordinate elevator reservations, and manage timing so your move happens smoothly. If a problem emerges during the moving process, your coordinator is the person solving it, not a generic customer service line.

We use professional-grade equipment specifically designed for apartment moves. Our air-ride trucks protect your belongings during transport while our equipment includes furniture sliders, corner protectors, and door guards that prevent the damage common with less careful operations. We pad wrap your furniture at no additional charge because protecting what you’ve worked hard to acquire is non-negotiable for us.

Training matters tremendously in apartment settings where space is tight and coordination is critical. Our crews are trained to navigate narrow hallways, manage multiple flights of stairs, and position large furniture through challenging doorways without damaging walls or the items themselves. This isn’t improvisation; it’s systematic problem-solving that comes from experience.

We also offer specialized services for apartment moves that include white-glove handling, where our team carefully positions furniture exactly how you want it in your new space. If you have valuable artwork, antiques, or items requiring extra care, we provide professional packing and crating services that give you complete peace of mind.

Flat-Rate Pricing for West Palm Beach Apartment Moves

Transparent pricing removes a major stress point from the moving process. We provide flat-rate quotes for apartment moves, which means no surprise charges when the truck pulls away from your building. You know the total cost upfront, and that’s what you pay. This honest approach is built into how we operate.

Here’s how our pricing works: we conduct either a virtual estimate through photos and video chat or an in-home estimate where our representative visits your apartment, assesses everything you’re moving, and provides an accurate quote. We don’t estimate based on a vague hourly rate that inevitably creeps upward. Instead, we evaluate the total scope of your move, account for the specific challenges your building presents, and give you a firm number.

Several factors influence the cost of your move. The volume of items, distance from your current apartment to your new one, timing, and any special services like packing or storage all affect the final price. For West Palm Beach apartment moves specifically, building access requirements and elevator availability might influence timing and crew size, which we factor into our estimates. Learn more about the top factors that affect moving costs to understand what to expect.

We offer discounts for off-season moves, advance bookings, and flexible moving dates. If you can move on a weekday rather than Saturday, you’ll typically save significantly. Moving in late August or September rather than December avoids peak-season pricing. We also work with employers, military families, and long-term customers on special rates. Ask about our current promotions when you request your estimate.

The investment in professional apartment moving services pays for itself through risk mitigation alone. The cost of replacing a damaged dining table, artwork, or electronics often exceeds what you’d pay for professional handling. Add in the time savings, reduced stress, and guarantee that your move happens on schedule, and the value becomes obvious.

Professional Packing Services to Protect Your Belongings

Many apartment dwellers try to pack their own belongings to save money, then discover that improper packing results in damaged items that cost far more to replace than professional packing would have cost. We’ve developed systematic packing approaches that work specifically for apartment moves where space in the truck is at a premium and items need to survive tight handling situations.

Our packing teams use high-quality materials and proven techniques for every category of items. Fragile items like dishes and glassware are wrapped individually and packed with protective padding. Electronics are carefully secured with original boxes when available. Furniture is wrapped to prevent scuffs and dents. Artwork and mirrors receive special attention with custom crating for valuable pieces. We account for South Florida’s humid environment by using moisture-resistant materials for sensitive belongings.

For apartment moves specifically, we design packing efficiency around vehicle space. We’re not just packing boxes; we’re planning how everything loads into the truck so the most fragile items are protected and everything arrives in perfect condition. This strategic approach means fewer boxes and tighter loads, which translates to lower transportation costs for you.

We offer partial packing services if you want to pack some items yourself while we handle the fragile or bulky pieces. This option lets you save some money while ensuring your valuables get professional protection. Many people use this approach for non-essential items while letting us pack dishes, artwork, electronics, and furniture.

Professional packing also dramatically speeds up your move on moving day. Rather than movers waiting around while you finish packing boxes, everything is ready when your crew arrives. Your move-out and move-in process happen efficiently, which means your movers can complete the job in less time and at lower cost.

Climate-Controlled Storage When You Need Extra Time

Sometimes your apartment move doesn’t align perfectly with your timeline. Maybe your new lease doesn’t start for another week, or your current apartment’s previous tenant is running late on their move-out. This gap creates logistical headaches that climate-controlled storage solves elegantly.

Our climate-controlled storage facilities in West Palm Beach protect your belongings from heat, humidity, and temperature fluctuations while you wait to access your new apartment. South Florida’s moisture and salt air are particularly hard on furniture and belongings, making climate control essential rather than optional. Standard uncontrolled storage frequently results in mold, mildew, and rust damage within weeks.

We offer flexible storage terms, from a few days to several months, depending on your needs. Many customers use our storage during seasonal transitions or while waiting for a home purchase to close. Businesses relocating their offices sometimes store equipment temporarily while fit-out construction happens at their new location. The flexibility means you move on your timeline, not the building’s.

Your belongings stay in protective wrapping within our secure facilities. You can access them during business hours if you need something, and when you’re ready for final delivery to your new apartment, we schedule a convenient time. The entire process is coordinated by your move coordinator, so you only make one phone call to handle everything.

Storage costs are reasonable and transparent in the quote we provide upfront. If you think you’ll need storage, mention it during your estimate so we can include it in the total price and guarantee the rate.

Our Comprehensive Moving Process from Start to Finish

Your move with us follows a clear, predictable process that removes uncertainty and keeps everything organized. Understanding this process helps you prepare and know exactly what to expect on each day.

The Estimate Phase begins with you contacting us through our website or phone. We schedule either a virtual estimate or an in-home visit, whichever works for your situation. If you choose virtual, we’ll ask you to send photos and videos of your apartment and belongings so we can assess everything accurately. During in-home estimates, our representative takes time to understand your specific needs, ask about building requirements, and note any special items requiring careful handling. We provide your quote within 24 hours, and the price you see is the price you pay.

Preparation Phase happens once you’ve booked your move. Your personalized move coordinator contacts you to confirm building access requirements, reserve elevator time if needed, and plan the specific logistics of your move. We provide you with a detailed moving checklist that outlines what you should do before moving day. We’ll discuss any special items like pets, plants, or irreplaceable belongings so we can coordinate appropriate handling.

Moving Day starts with your crew arriving on schedule. We arrive within a 2-hour window of your appointment time, and we use GPS tracking so you can follow our truck in real time. Your crew inventories your belongings, protects walls and floors in your apartment building, and efficiently loads everything into our air-ride truck. The process typically takes 4-8 hours depending on the volume of items and building access. We complete final walkthrough with you to confirm everything is loaded.

Transit happens with your belongings in our climate-controlled, air-ride trucks. If you’ve requested storage, we deliver items to our facility and place them carefully in your assigned space. Otherwise, we transport everything directly to your new apartment, arriving within the timeframe we’ve scheduled.

Delivery and Setup completes your move. Our crew delivers items to your new apartment, carefully positions furniture according to your preferences, and removes all packing materials. We unpack items from boxes if you’ve requested that service, or we leave boxes for you to unpack if you prefer. Before we leave, we confirm that you’re satisfied with the delivery and placement.

After Move Support doesn’t end when the truck drives away. Your move coordinator remains your contact for any questions during your first weeks in your new apartment. If an issue arises with any items, we work to resolve it promptly.

What Makes American Van Lines Different in West Palm Beach

We’ve been serving Florida families and businesses since 1995, which means we’ve navigated every moving scenario South Florida presents. We’re family-owned and operated, not a corporate franchise, so we care about our reputation in this community. When a neighbor recommends us, we take that responsibility seriously.

Our credentials speak to our commitment to professional service. We’re ranked as a Top Mover on Forbes, Move.org, Consumer Affairs, and Newsweek. We’ve earned recognition from USA Today and Newsweek as an award-winning moving service. We’re members of the American Trucking Associations and the official movers of the Florida Panthers. These aren’t just marketing claims; they’re earned recognitions from independent sources that evaluate moving companies annually.

Beyond credentials, what sets us apart is comprehensive protection for your belongings. Every move includes free basic coverage at $.60 per pound per article up to $50,000. If you want additional protection, our Full Value Protection option is available and transparent in pricing. You’re not guessing about what happens if something gets damaged.

Our customer experience distinguishes us from larger, impersonal competitors. Your move coordinator knows your situation and becomes your advocate if questions arise. Our movers are professional, trained, and friendly because we invest in quality people and continuous training. We don’t rush moves; we take the time necessary to do things right.

We offer flexibility that matters in real life. Virtual and in-home estimates accommodate different schedules. Our easy-to-use moving app keeps you informed throughout your relocation. Our after-hours hotline means you can reach someone if an emergency emerges outside normal business hours. These conveniences accumulate to create a moving experience that respects your time and reduces stress.

Getting Your Free Custom Moving Estimate Today

The first step toward your seamless West Palm Beach apartment move is getting an accurate, transparent estimate from us. We make this process straightforward because we know you’re busy and planning a move involves enough decisions without complicated quoting procedures.

Visit our website or call us directly to request your estimate. Choose between a virtual estimate, which you can complete in just 15 minutes from your phone, or an in-home estimate, where one of our representatives visits your apartment to assess everything. If you’re short on time, virtual works perfectly; if you want someone’s expert eye on your specific situation, in-home gives you that personalized attention.

When you provide information for your estimate, mention that you’re moving an apartment within West Palm Beach. Tell us about your current building and your destination building, any special items requiring careful handling, and your preferred moving date. The more information you provide, the more accurate our estimate becomes.

You’ll receive your quote within 24 hours, and if you decide to move forward, we’ll schedule your move and assign your move coordinator immediately. From that point forward, one person manages all the details so you only need to focus on packing and preparing for your new chapter.

Your apartment move doesn’t have to be stressful or complicated. We’ve helped thousands of West Palm Beach residents relocate smoothly, and we’re ready to do the same for you. Request your free custom estimate today and discover why families and businesses choose American Van Lines for their moving needs.

Frequently Asked Questions (FAQ)

What makes our local moving service different for West Palm Beach apartments?

We understand the unique challenges of apartment relocations in South Florida, from tight hallways to building restrictions and parking limitations. Our crews are specifically trained to navigate these constraints efficiently, and we’ve been serving the West Palm Beach community since 1995 with on-time pickups and professional handling. We also provide free pad wrapping on all moves and GPS tracking so you know exactly where your belongings are at every step.

How does our flat-rate pricing work for apartment moves?

We offer transparent, all-inclusive estimates so there are no hidden fees or surprises on moving day. Our pricing covers the crew, truck, equipment, and pad wrapping, making it easy for you to budget your relocation with confidence. We can provide both virtual and in-home estimates to give you an accurate quote based on your specific apartment moving needs.

Do you offer storage if my new apartment isn’t ready when I move out?

Yes, we provide climate-controlled storage solutions for customers who need temporary housing for their belongings during their transition. Whether you need storage for a few days or several weeks, our facility maintains consistent temperature and humidity levels to protect your furniture and household items. Our move coordinator can help arrange storage as part of your complete relocation plan.

Posted by: Anthony DiSorboPublished on: April 20, 2026

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American Van Lines Named a Top National Moving Company in Newsweek’s 2026 Readers’ Choice Awards
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Justin Wendt profile picture
Justin Wendt
1 days ago
I had an outstanding experience with American Van Lines, and I especially want to recognize our driver, Edward Utley. Edward went above and beyond to make sure our move stayed on schedule during an extremely tight timeline. We had to have our entire household packed and loaded onto the semi truck in one day because the buyers were moving into our home the very next day. Missing that deadline simply was not an option. Edward kept everything organized, kept the team moving, and made sure all of our household items were carefully packed and loaded by the end of the day. His professionalism, communication, leadership, and work ethic were exceptional. Moving is stressful enough, but knowing Edward was in charge gave us confidence that everything would get done on time—and he delivered. American Van Lines is fortunate to have someone like Edward representing their company. I would absolutely recommend American Van Lines, and if you have the opportunity to have Edward Utley handle your move, you are in excellent hands. Thank you, Edward, for making a very stressful moving day go as smoothly as possible!
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Brian profile picture
Brian
2 days ago
Jeffery, Bruner were the best movers me and my wife ever had they were fast and professional and showed up on time and did a great job.
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Mike Bruni profile picture
Mike Bruni
3 days ago
Jeffrey and Brunnel were fantastic! Excellent service. Good guys.
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Blake Boone profile picture
Blake Boone
4 days ago
Charley Alex. Quick drop off
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Joseph Jusko profile picture
Joseph Jusko
4 days ago
Jeffrey and his partner did a great job! On time and very professional. Highly recommend. Made my life easier!
Posted on BBB BBB
Roy R profile picture
Roy R
5 days ago
The recent move I have experienced has been very smooth and without any problems. The movers had all the necessary things with themselves and were working carefully with each of the items we had. Big furniture pieces were taken extra care of, and breakable boxes were also given special attention. Everything got delivered within due time and there weren't any delays at all.
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TheReal ChefBoieAndy36 profile picture
TheReal ChefBoieAndy36
5 days ago
Great experience with Andres Ricky and Charlie my move from North Carolina to Colorado. I’m super happy with everything. The price was good. The delivery took place on time. Overall experience is wonderful. I’m probably not gonna move again but if I ever do or know anybody, I will definitely recommend American fan lines to everybody I know those guys really really worked so hard at 105° weather bravo.
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Judy Higgins profile picture
Judy Higgins
5 days ago
Jeffery and Antoine did a wonderful job. Very professional and friendly. Careful and thorough wrapping the furniture, including special, glass front items like my grandfather clock. Pleased with the job done.
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Anthony Robles profile picture
Anthony Robles
5 days ago
This morning, I had a spectacular team a 2 man team Ramon & Pedro who absolutely were the 2 best movers I’ve ever seen!!! They moved with more assertiveness than any 2 man team I’ve ever seen & they made the work look like it was nothing. I would request & demand these 2 if I ever move, nobody to do the job anywhere better!!! These guys were unbelievable with great attitudes, their quickness, dedication to what they do for a living, these guys are the EXACT reason North American has success, seriously up these guys’ salaries, best experience in the moving process imaginable!!!
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Michael J profile picture
Michael J
9 days ago
Their professional attitude and careful attention to detail made a significant difference during the moving process. They did not simply focus on completing the job quickly; they also made sure that everything was handled properly and safely. Their teamwork, patience, and respectful communication showed a strong commitment to customer service. I appreciated the effort they put into making sure the entire experience went smoothly.
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Karen F profile picture
Karen F
10 days ago
I especially appreciated that they never rushed the process or took shortcuts just to finish faster. Every item was handled with care and attention, and they remained respectful and professional throughout the entire job. Their level of service gave me confidence that my belongings were in capable hands.
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Brian G profile picture
Brian G
10 days ago
It was clear that they understood the importance of protecting people's belongings during a move. Their combination of punctuality, organization, care, and professionalism made a noticeable difference. I was very satisfied with the service and would confidently recommend them to anyone preparing for a move.
Posted on BBB BBB
Pablo B profile picture
Pablo B
12 days ago
I am very happy with the service I received and would recommend this team to anyone who needs trustworthy movers. They handled my belongings with respect and made sure that everything was properly secured and protected. Their attention to detail was especially impressive when dealing with fragile and delicate items. They remained organized and professional throughout the move, which helped everything go smoothly. Knowing that they genuinely cared about the safety of my possessions gave me tremendous peace of mind.
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Heriberto R profile picture
Heriberto R
13 days ago
The order arrived on time, which made the entire experience feel convenient and stress-free. Knowing that I could depend on the delivery service to follow the expected schedule gave me confidence in the company. Timely delivery may seem like a basic expectation, but when it is handled consistently and efficiently, it makes a significant difference to the overall customer experience.
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Natalie profile picture
Natalie
14 days ago
American Van Lines made my interstate move incredibly straightforward and stress-free. The entire coordination process was flawless, beginning with a detailed inventory walk-through that ensured my final billing quote remained completely stable. The loading crew arrived right on time, wrapped my delicate artwork and heavy furniture with heavy-duty padding and packed the truck with great care. Transit updates were clear throughout the journey and everything arrived at my new destination in perfect condition. Exceptional service!
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Douglas profile picture
Douglas
14 days ago
American Van Lines provided an absolutely stellar experience for our family's long-distance move. The scheduling coordinator was incredibly thorough, detailing every step of the process so we knew exactly what to expect. On moving day, the crew arrived right on time with all the necessary supplies and immediately went to work packing up our entire home. They handled our delicate porcelain and heavy furniture pieces with extreme care, wrapping everything securely. Delivery was flawless and the final price matched our initial quote perfectly. I highly recommend their services!
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Raymond profile picture
Raymond
14 days ago
American Van Lines did a phenomenal job handling our household move. The booking process was straightforward and the coordinator provided a detailed inventory breakdown that kept our final price completely stable. On moving day ,the crew arrived right on schedule, wrapped our wooden furniture and fragile packing boxes with top-tier materials and loaded the truck safely. The entire shipment arrived at our new home right on time with absolutely zero damage. I highly recommend them for a stress-free relocation!
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Rebecca profile picture
Rebecca
14 days ago
American Van Lines provided an exceptional experience for my recent household relocation. The crew arrived right at the beginning of the scheduled window, introduced themselves politely and immediately began wrapping my fragile belongings. They took extra care with my flat-screen TVs and glass tabletops, securing everything with thick moving blankets and tape. The driver maintained clear communication throughout the transit and delivery was completed seamlessly with zero damage. A top-tier moving service!
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V. profile picture
V.
14 days ago
I had a fantastic experience using American Van Lines for my recent relocation. The customer care team was highly responsive setting up my inventory list perfectly so my final estimate was completely transparent from day one. On moving day the packers arrived early handled my bulky furniture items with absolute precision and secured everything safely into the truck… The cross country shipment arrived ahead of schedule completely undamaged…. They took all the typical stress out of moving day.
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Carol profile picture
Carol
14 days ago
American Van Lines handled our recent family relocation flawlessly from start to finish. The customer support team was clear and transparent while helping us construct our inventory list, so our final binding estimate was 100% accurate on delivery day. The moving crew arrived precisely on schedule, worked diligently to wrap our glass display cabinets and wooden dressers in heavy-duty padding and loaded everything securely. Our entire shipment arrived safely and ahead of schedule. Truly a top-tier operation!
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Anthony A profile picture
Anthony A
15 days ago
Every step should feel natural, intuitive, and purposeful. Instead of forcing users to navigate complicated processes, deal with unnecessary delays, or understand confusing instructions, businesses should create journeys that guide people smoothly from one stage to another.
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Brian profile picture
Brian
15 days ago
American Van Lines provided an absolutely flawless service for our relocation. The scheduling coordinator took the time to answer all of our questions and gave us an honest, straightforward estimate. On moving day, the packing team arrived right on schedule and worked diligently, using top-tier blankets and wraps to secure our vintage furniture and delicate glassware. The driver gave us daily status updates while in transit and delivery went perfectly smoothly. A truly premium moving experience!
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Gregory profile picture
Gregory
15 days ago
American Van Lines made our family relocation incredibly straightforward and stress-free. The booking team was upfront about all the costs, providing a detailed, binding estimate that completely eliminated any guesswork or surprise fees at delivery. On the day of the move, the crew arrived precisely on time, introduced themselves professionally and went straight to work wrapping our furniture and electronics. Everything arrived safely at our new home right on schedule. I would absolutely hire them again.
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Rachel profile picture
Rachel
15 days ago
American Van Lines did a phenomenal job handling my interstate relocation from start to finish. The customer support team helped me finalize my inventory list accurately, ensuring my final binding quote remained stable with no surprise add-ons. On the day of the move, the crew arrived right on time, wrapped my electronics and mirrors securely, and packed the truck beautifully. The driver checked in with me regularly throughout the transit, and delivery went flawlessly. I am very grateful for their excellent service!
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Danielle profile picture
Danielle
15 days ago
American Van Lines did a phenomenal job handling our cross-country relocation. The scheduling coordinator took the time to answer all of our questions and gave us an honest, binding estimate with zero hidden surprises. On moving day, the packing team arrived right on schedule and worked diligently, using thick moving blankets and heavy-duty wraps to secure our vintage dining table and delicate glassware. The driver gave us timely status updates while in transit and unloading went perfectly smoothly. A truly premium moving experience!
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Cynthia profile picture
Cynthia
15 days ago
American Van Lines delivered exactly what they promised for my recent interstate move. The entire process was exceptionally well-organized, beginning with a detailed inventory breakdown that kept my final bill completely stable. The loading crew arrived right on time, wrapped my delicate artwork and heavy furniture with heavy-duty padding, and packed the truck with great care. The transit updates were clear and consistent, and everything arrived at my new destination in perfect condition. Exceptional service from a dedicated team!
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Joshua McClure profile picture
Joshua McClure
15 days ago
Terry and his crew were great! Punctual and fast moving services
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Utsav S profile picture
Utsav S
16 days ago
***** and ***** did thorough job clearing out our 2300 square foot house on loading day. Very pleasant time with their entire team the whole time they were going room by room.
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Todd H profile picture
Todd H
16 days ago
Receiving the items on time meant that I did not have to spend additional days waiting for my order. I was able to receive the products when I needed them and immediately put them to use. Avoiding unnecessary waiting made the delivery process feel much more efficient. It also gave me peace of mind because I knew that the order had arrived within the promised timeframe and that there was no reason to worry about a possible delay.
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Qasim profile picture
Qasim
16 days ago
American Van Lines provided an absolutely stellar experience for our recent relocation... The customer service team was always available to answer our questions leading up to moving day, which kept us completely at ease. On the day of the move the crew arrived right on time and immediately went to work packing and securing our bulky items. They loaded and unloaded everything with incredible precision leaving no scuffs on any walls. So I highly recommend them to anyone wanting a reliable and well coordinated move.
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Laura profile picture
Laura
16 days ago
American Van Lines did an amazing job moving my entire apartment across several states. The customer care representative helped me build an accurate inventory checklist beforehand, so my quote remained completely stable throughout the process. On moving day, the packers worked efficiently, sealing up my mirrors, electronics and artwork with excellent care. The truck driver communicated clearly regarding the arrival window and unloading was finished seamlessly. I am very impressed with their service quality.
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Michael profile picture
Michael
16 days ago
American Van Lines provided an absolutely stellar experience for our recent relocation. The customer service team was always available to answer our questions leading up to moving day, which kept us completely at ease. On the day of the move,the crew arrived right on time and immediately went to work packing and securing our bulky items. They loaded and unloaded everything with incredible precision, leaving no scuffs on any walls. I highly recommend them to anyone wanting a reliable and well-coordinated move.
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Amanda profile picture
Amanda
16 days ago
American Van Lines exceeded all of my expectations for my recent household move. The scheduling process was incredibly simple and the customer support team stayed in touch with me every step of the way. When the movers arrived, they were professional, courteous and immediately went to work securely wrapping our furniture. They loaded everything onto the truck quickly and efficiently and delivery was just as smooth. I will definitely use them again for any future moves.
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Janice S profile picture
Janice S
17 days ago
The fact that my items arrived on time also increased my confidence in the estimated delivery information. Accurate delivery estimates are important because customers often make plans based on them.
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Stephanie profile picture
Stephanie
17 days ago
American Van Lines provided an excellent experience for our recent relocation. The packing service they offered was worth every penny—their crew wrapped our fragile antiques, mirrors and electronic equipment with top-tier materials. The drivers kept us updated regularly during the transit, giving us complete peace of mind. Everything arrived in perfect condition and the movers worked hard to place each item right where we wanted it. I highly recommend them for an organized and reliable move.
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Gerard profile picture
Gerard
17 days ago
Overall, the delivery process was convenient because the items arrived when I expected them. Reliability is particularly important when customers are depending on an order for a specific purpose. Since there was no unexpected delay, I felt that the delivery process was well managed and dependable. The experience was straightforward from beginning to end.
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Daniel profile picture
Daniel
17 days ago
I hired American Van Lines for a cross-country move and they did an incredible job from start to finish. The booking process was straightforward and their team gave me a clear, accurate estimate with no hidden surprises. On moving day,the crew was professional,polite and handled my bulky furniture and fragile packing boxes with extreme care. Everything arrived safely at my new home on schedule. Moving long-distance is stressful, but their communication and execution made it incredibly smooth!
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Herman Cabral profile picture
Herman Cabral
17 days ago
The price was right, the service was top-notch. Michael did a great job at explaining the moving process step-by-step during the initial evaluation session, and was available for follow-up questions or concerns (regarding the binding estimates, COIs, bill of lading etc).
Posted on Consumer Affairs Consumer Affairs
Eric profile picture
Eric
18 days ago
The packaging and handling appeared to be very careful, and the entire process felt organized and professional. It is reassuring to know that a company can keep its delivery commitments while also making sure the items arrive in excellent condition. This was a very positive experience overall.
Posted on BBB BBB
Stacy W profile picture
Stacy W
18 days ago
I was impressed by how dependable the delivery process was. Everything arrived on time, exactly as expected, which was especially valuable because I had scheduled my plans around the estimated delivery date. The fact that the order arrived without delays made the entire purchasing experience much more positive.
Posted on Google Google
Sakaru Serrano profile picture
Sakaru Serrano
18 days ago
Had to move my Mom from co va Of do you to health condition. I'm so glad i used american vanlines the. Sent agent cobra van lines Alex and oscar o Pick. Up, the stuff they did a great job i am.super glad i hire american van lines
Posted on BBB BBB
Franklin C profile picture
Franklin C
19 days ago
They listened carefully to everything I had to say, communicated clearly throughout the entire process, and made sure that every aspect of the work was handled properly. What impressed me most was how seriously they took my concerns. At no point did I feel like I was being rushed, ignored, or treated as though my questions were unimportant. They took the time to understand exactly what I needed and made sure the work was completed with the attention and care it deserved.
Posted on BBB BBB
Daniel T profile picture
Daniel T
19 days ago
Overall, I was extremely impressed by their respectful attitude, responsible approach, and strong attention to detail. These qualities were evident throughout every stage of the process and played a major role in making the experience so positive.
Posted on BBB BBB
Kermit B profile picture
Kermit B
20 days ago
Their respectful manner, responsible approach, and attention to detail made me feel confident throughout the entire process. From the very beginning, they treated me with professionalism and genuine consideration, taking the time to understand what was needed rather than making assumptions or ******* through the work. I appreciated how carefully they handled every aspect of the job and how clearly they communicated along the way.
Posted on Google Google
Michael Edmison profile picture
Michael Edmison
20 days ago
Terry, Antwone, Tyler did a fantastic job! So helpful!!
Posted on Google Google
Ashe Kenyetta profile picture
Ashe Kenyetta
20 days ago
Picked up and protected everything quickly. I recommend this company
Posted on Google Google
Michael Edmison profile picture
Michael Edmison
22 days ago
Terry, Tyler, Antwone were amazing and very professional!
Posted on Google Google
Michael profile picture
Michael
24 days ago
Jaques and Rigo were an absolute pleasure to work with. They arrived on time, were professional, and handled my items with care. If you work with AVL for your move in South Florida ask for them!
Posted on BBB BBB
Marjorie P profile picture
Marjorie P
24 days ago
The quality of their service also left me with a very positive impression of the entire company. Their professionalism, communication, and attention to detail demonstrated a commitment to customer satisfaction. They made sure the job was handled responsibly and gave me confidence that I had made the right choice.
Posted on Google Google
A.M Solomon profile picture
A.M Solomon
24 days ago
Jeffery did good at the delivery 5 star
Posted on BBB BBB
Mary V profile picture
Mary V
25 days ago
The movers were professional, careful, and dedicated to making sure my belongings were protected throughout the entire process. From the moment they arrived, it was clear that they took their job seriously and understood how important it was to handle everything with care. They were punctual, organized, respectful, and prepared to get the job done efficiently without compromising the safety of my belongings.
Posted on BBB BBB
Michael R profile picture
Michael R
26 days ago
I had a great experience with the moving team and would highly recommend them. They were careful and thorough while packing all of my belongings, and they went above and beyond when it came to fragile items
Posted on BBB BBB
Antonio B profile picture
Antonio B
27 days ago
My household items were delivered to the destination in perfect condition. I valued the fact that the estimate remained the same after the completion of the move. The process of getting settled in another state was not as difficult as I had thought.
Posted on BBB BBB
Mi M profile picture
Mi M
30 days ago
***** made our move simple. He did a great job and was even able to work around our 1 year olds nap schedule!!
Posted on BBB BBB
Julie D profile picture
Julie D
30 days ago
The office staff explained everything to us prior to moving day. Moreover, the movers paid great attention to our long-distance move. They put our furniture in the correct place when we received it, which saved us time. We were charged exactly the estimated amount, and we were satisfied with our choice all along.
Posted on BBB BBB
Deborah S profile picture
Deborah S
30 days ago
American Van Lines, Inc. made our moving process much easier than we thought. Their employees were ready to help us right from the planning stage, and each step of our relocation was completed thoroughly. They were all polite and friendly and focused on providing a comfortable transition for us.
Posted on BBB BBB
Elaine H profile picture
Elaine H
31 days ago
Sure, moving is always exhausting, however, it proved to be much simpler than I thought it would be. All the scheduling went smoothly, and the office explained everything in advance of the moving day.
Posted on BBB BBB
Andrew M profile picture
Andrew M
32 days ago
Having read several good reviews about this moving company, I booked their services for relocation. It turned out to be an absolutely great experience from start to finish. My things were treated with care, and all the fragile items were packed with extra care. The delivery was done precisely as was planned, and everything arrived in perfect shape. There was no problem with communication.
Posted on BBB BBB
David P profile picture
David P
33 days ago
American Van Lines, Inc. did fantastically well right from the start of the process to the very end. It was quite easy to arrange the entire move and to collect all the required information from the office. My furniture was moved with utmost caution, and my fragile belongings were always protected. Everything was delivered on time without any delays.
Posted on BBB BBB
Daniel T profile picture
Daniel T
33 days ago
One of the most important issues for me was how to pack my musical instruments, as they held great value to me in more ways than one. The movers were very careful in packing all the cases and made sure that all the items were placed correctly in the truck. They treated all my belongings with great care during the entire process of moving. Everything was delivered at the appointed time, and everything came out perfectly.
Posted on Google Google
Barbarann Fernandez profile picture
Barbarann Fernandez
33 days ago
They took really good care of our moving. I felt the care. Ronald and his crew are wonderful.
Posted on BBB BBB
Thelma B profile picture
Thelma B
34 days ago
I had a lot on my hands as I was working on this move along with work. The office made sure that every single detail was covered prior to the move. The team made sure to pack all my belongings without rushing while making sure that all my things were handled with care. All the furniture was moved without a scratch, and none of my boxes were missing. The whole process stayed on track and within budget. 
Posted on Google Google
Graham Anderson profile picture
Graham Anderson
35 days ago
Very professional driver and moving crew
Posted on Google Google
Linette Hindsley profile picture
Linette Hindsley
37 days ago
Jeffery and his team were very pleasant and professional.
Posted on BBB BBB
Frederic B profile picture
Frederic B
37 days ago
It was my first time using such a service, so I did not know what to expect. In the office, everything was explained to me, so I knew what to expect before moving. They handled each item of my furniture in a careful manner and packed everything. Everything was delivered in perfect condition without any damage, and each box was put in its place. Everything was on time, and the final price matched the original estimate.
Posted on Google Google
Adah Keeney profile picture
Adah Keeney
37 days ago
Fantastic team of both planning staff and drivers/offloaders. I felt like I was in great hands the whole time! Next day drop off at my new place, and everything arrived in perfect condition!
Posted on BBB BBB
Sam R profile picture
Sam R
38 days ago
Their careful planning and attention to every detail allowed me to settle in much faster than expected while giving me complete confidence that every aspect of the move was being handled with care.
Posted on BBB BBB
Jack B profile picture
Jack B
39 days ago
Thanks to their exceptional efficiency, professionalism, and meticulous attention to every detail, I was able to settle into my new home much sooner than I had expected. From carefully packing and transporting my belongings to ensuring every item arrived safely, they handled each stage of the relocation process with remarkable care.
Posted on Consumer Affairs Consumer Affairs
Franklin profile picture
Franklin
40 days ago
The unloading process was handled with the same level of professionalism as the rest of the move. Every box and piece of furniture was carefully carried inside and placed exactly where I requested without hesitation. The movers remained courteous, patient, and attentive throughout the entire process, making sure nothing was overlooked. Their excellent communication and commitment to customer satisfaction created a stress-free moving experience that exceeded all of my expectations.
Posted on BBB BBB
Ronnie T profile picture
Ronnie T
40 days ago
As soon as we reached the destination, the team carefully unloaded all of my belongings and placed everything in the appropriate rooms according to my instructions. They remained patient, courteous, and attentive throughout the process, making sure I was completely satisfied before considering the job finished. Their outstanding communication, professionalism, and commitment to delivering high-quality service made the entire moving experience smooth, well-organized, and worry-free.
Posted on BBB BBB
Maryann N profile picture
Maryann N
41 days ago
The crew demonstrated outstanding professionalism, worked efficiently throughout the day, and ensured every detail was handled with care. Their commitment to providing a positive customer experience exceeded my expectations, and I would happily hire them again.
Posted on Google Google
Carol Stark profile picture
Carol Stark
42 days ago
Kerianne, Andrea, and the teams of movers all provided great customer service. It was my first long-distance move and I had limited time to depart my previous apartment, but everyone I interacted with at American Van Lines did their best to assist me. Nothing was damaged during the move, which was a relief because I have many fragile belongings of sentimental value.
Posted on Consumer Affairs Consumer Affairs
Leslie profile picture
Leslie
44 days ago
My furniture, kitchen items, and boxes arrived safely at my new home. Everything was placed exactly where I requested, making unpacking much easier. I was very impressed with the entire moving experience.
Posted on BBB BBB
Phyllis M profile picture
Phyllis M
44 days ago
Every part of the move was handled smoothly. My belongings were delivered without damage, and the team made sure everything was unloaded where I wanted.
Posted on Google Google
Barbara Hatheway profile picture
Barbara Hatheway
45 days ago
Our move was efficient, smooth, and completed cheerfully on the hottest day on record for the summer. The crew were polite, pleasant, helpful and very professional. The local company is Boulder & Denver CO Movers. Many thanks to the men: Ricardo, Derrick, Wilmer, and Sean.
Posted on Consumer Affairs Consumer Affairs
Fredia profile picture
Fredia
45 days ago
I was worried about moving several aquariums, which were expensive and delicate. It is good that the team was exceptionally attentive while working with them. All stands were securely fixed before packing. Nothing was disturbed during the transportation process, and everything was safe and sound. There were no problems or additional charges regarding the billing.
Posted on Consumer Affairs Consumer Affairs
Vernon profile picture
Vernon
46 days ago
I needed to find the right moving company that could assist me in doing so. The process of scheduling was rather easy and straightforward. My belongings arrived within the expected delivery window, and every piece of furniture looked exactly as it had before the move.
Posted on BBB BBB
Ricardo T profile picture
Ricardo T
46 days ago
Cleaning out the storage unit was a task that appeared to be long since I had so much accumulated there over the years. The moving team packed all the boxes efficiently, packing fragile items properly to ensure that they will stay intact during transportation. They even assisted in arranging all the things properly once we reached the destination point. The final bill matched the original estimate, which I really appreciated. I would confidently recommend this company to anyone planning a move.
Posted on Consumer Affairs Consumer Affairs
Brandy profile picture
Brandy
47 days ago
I found moving from Arizona to Colorado a very stressful experience because I had lots of fragile things to move, and there was also some big furniture. Everything was packed in such a way that nothing was damaged. The delivery was on time, and everything seemed to be just as good as before moving. The quoted price did not change, and I liked the whole experience a lot.
Posted on Consumer Affairs Consumer Affairs
Angelica profile picture
Angelica
47 days ago
The thing is that I just renovated my new house and I was afraid that something may get scratched or damaged during the move. However, my fears turned out to be unfounded since the guys were very careful when they delivered all furniture and never hit anything in the process. Moreover, they rearranged some big furniture pieces in order to make me happy.
Posted on BBB BBB
Angelica D profile picture
Angelica D
47 days ago
The thing is that I just renovated my new house and I was afraid that something may get scratched or damaged during the move. However, my fears turned out to be unfounded since the guys were very careful when they delivered all furniture and never hit anything in the process. Moreover, they rearranged some big furniture pieces in order to make me happy.
Posted on Google Google
Furtrapper JD profile picture
Furtrapper JD
48 days ago
The packing and moving team did a great job! It was a cross country move and everything went smoothly.
Posted on BBB BBB
Adele R profile picture
Adele R
48 days ago
Taking up the new job entailed relocation within a short notice period; thus, I anticipated having many stressful moments. Scheduling turned out to be pretty easy, and the company reacted to all of my calls promptly. My electronics, books, and furniture were delivered to the new apartment in good condition, the last bill coincided with the first quotation. I got accustomed to my new life without experiencing any troubles related to moving.
Posted on BBB BBB
Bree M profile picture
Bree M
49 days ago
American Van lines moved me across the country two months ago.Our driver ****** was amazing and professional. We were stressed out due to previous moves and bad experiences.However, ****** truly made this moving experience one to remember. He communicated with us throughout the whole process, he protected our home and all our belongings were wrapped wonderfully. No damages!Thank you American Van lines for giving us a great Driver who cares and an overall wonderful moving experience.
Posted on Google Google
Brad Feliz profile picture
Brad Feliz
49 days ago
Ronald and crew were absolutely professional and took incredible care with our lab equipment and personal items, A++ for a complex move request!
Posted on BBB BBB
Irwin H profile picture
Irwin H
51 days ago
As far as packing up all the things went, I felt anxious because of a lot of big furniture and delicate ornaments that I had to pack up and transfer. Everything was packed up nicely and protected prior to being transferred onto the truck. The office staff responded politely to all my calls answering my questions. The delivery took place in the promised period of time, and all my possessions were delivered in perfect condition.
Posted on Google Google
Jimmy Chatsuthiphan profile picture
Jimmy Chatsuthiphan
51 days ago
Ronald and his crew were amazing. Super professional - highly recommended. Kind and extremely willing to help and go the extra mile. 5-star service.
Posted on BBB BBB
John M profile picture
John M
53 days ago
American Van Lines helped us move from Florida and paid much attention to detail while doing so. They packed our stuff very carefully and loaded all our belongings very thoughtfully. The communication from the office was fluent, and the scheduling process was very convenient. 
Posted on Google Google
John Todd profile picture
John Todd
53 days ago
Jeffery and Brunel did an amazing job! Hard and efficient workers!
Posted on Google Google
Benjamin Jenkins profile picture
Benjamin Jenkins
53 days ago
Terry, Son, & Crew did a fantastic job and were very professional. Highly recommend!!! 5 STARS!!!
Posted on BBB BBB
Lorraine V profile picture
Lorraine V
54 days ago
A more recent one included transporting items from two separate places to one location. Before the relocation date, the whole affair seemed quite complicated, but everything went smoothly.
Posted on BBB BBB
Gene B profile picture
Gene B
55 days ago
The move of my family to another state required a lot of preparation, and the service provided it successfully. The office workers explained everything clearly, organizing the timeline of the process properly. Packers took care of all the belongings, making sure they were transported in a safe way. All the belongings got delivered in the planned time frame. Everything got arranged according to the request of clients.
Posted on Google Google
Anatoly Galbinsky profile picture
Anatoly Galbinsky
57 days ago
Jeffery was good
Posted on Consumer Affairs Consumer Affairs
Laura profile picture
Laura
57 days ago
I did my research online and I compared companies. I decided to go with American Van Lines. There was continual follow-up when I would call them, ask questions, and ask for the quote. As we moved forward throughout the process, it was just continued follow-up on their part. It was very reassuring. The estimate was spot-on. Also every time I needed to add anything, I’d call them and talk to them about it, and they would tell me exactly what it was. There were no surprises. The movers were very respectful of our things and of us and our time. We did a cross-country move. I have a friend I'm going to refer to them right now who's going to also make a cross-country move.
Posted on BBB BBB
Barbara M profile picture
Barbara M
58 days ago
My family needed special care for some personal belongings during the move. The team took appropriate care of those items, wrapping them up carefully before loading them. The team meticulously planned every aspect of the process's timing. Each of the things arrived at the destination in excellent shape. The final billing was identical to the initial quotation provided to me.
Posted on BBB BBB
Priscilla L profile picture
Priscilla L
58 days ago
Leaving my previous place was emotionally tough for me, but due to this moving company, it became effortless for me. My concern was regarding my delicate belongings and especially those items, which were small in size, but they were packed safely without damaging them. On reaching my destination, I found that nothing was damaged or missing from them. Moreover, the charges stayed the same as we had agreed upon before.
Posted on Google Google
Jenny Devolites Feeney (JDF) profile picture
Jenny Devolites Feeney (JDF)
58 days ago
Manny and Oscar and their crew did a great job. It was a very hot day and there was a lot to pack and load. They were friendly and helpful.
Posted on BBB BBB
Robert B profile picture
Robert B
59 days ago
The household items were transported carefully, and the employees took into consideration all the details while loading. All furniture and electronics were safely delivered to the place where I needed them. The invoice was exactly the same as the one that was quoted.
Posted on BBB BBB
Miguel W profile picture
Miguel W
60 days ago
There were many restrictions for using an elevator in the building, and it required a certain synchronization of timing. The movers successfully solved this problem, avoiding any potential delays caused by these circumstances. All the procedures were carried out efficiently, and nothing interfered with the relocation process, which remained well-organized and structured.
Posted on Consumer Affairs Consumer Affairs
Kathryn profile picture
Kathryn
60 days ago
I have never left a negative review before, but after giving American Van Lines every opportunity to address our concerns, I feel obligated to share our experience. While the crews who loaded and unloaded our belongings were professional, courteous, and hardworking, my issues are entirely with American Van Lines as a company. Their customer service was, without question, the worst I've ever experienced. Moving across the country is stressful enough without the company you're paying nearly **$11,000** to making the process significantly harder. Before we paid our deposit, our move coordinator was extremely responsive. Once the deposit was paid, that communication completely disappeared. I called and emailed my move coordinator numerous times and never received a single response. I was also instructed to contact another representative to update our inventory before the move. Again, multiple emails and voicemails went unanswered. Because no one would return our calls or process our inventory changes, everything had to be handled on moving day. The moving crew then had to sit outside our home for nearly **three hours** waiting for approval from American Van Lines before they could begin loading. I eventually had to call customer service myself and complain before anyone addressed the issue. That delay was unfair to both our family and the movers. Communication throughout the entire process was chaotic. Calls to customer service were frequently disconnected, some phone numbers we were given didn't even work, and we repeatedly received conflicting information about our move dates. At one point I was told our pickup would be a full week earlier than expected. Later I was told movers would arrive on Monday, so I rearranged my work schedule and missed an important meeting to be home. No one showed up. Then I was told it would be another day. Ultimately, the company that picked up our belongings arrived on a completely different day that had never been communicated to us. We spent weeks trying to figure out what was actually happening because no one at American Van Lines seemed able to provide accurate information. Another major disappointment was learning that our move was actually handled by **FABRI Distribution**, despite being told during the sales process that American Van Lines was **not** a broker and that American Van Lines would be handling our move. That left us feeling misled. After the move, we submitted concerns and were told an investigation would be conducted. We cooperated fully and waited for the results. We have never received the outcome of that investigation, a follow-up phone call, or even the courtesy of an email.** It honestly feels like the company simply stopped communicating and hoped enough time would pass that we'd give up and not leave a review. The only reason this isn't a one-sentence review is because I want to give credit where it's due. The loading and delivery crews were outstanding. They treated our belongings with care, worked incredibly hard, and were the one bright spot in an otherwise frustrating experience. Unfortunately, great movers can't make up for poor communication, broken promises, scheduling issues, and a complete lack of accountability from the company managing the move. I cannot recommend American Van Lines based on our experience. If you're considering hiring them, I would strongly encourage you to read the reviews carefully and know that once your deposit is paid, the level of customer service may be very different from what you experienced during the sales process.
Posted on Consumer Affairs Consumer Affairs
Andrew profile picture
Andrew
60 days ago
Moving can be stressful, but this team made it much easier. They stayed organized throughout the day and completed the job without any delays. I would happily use them again.
Posted on BBB BBB
Alfredo T profile picture
Alfredo T
61 days ago
My relocation included moving the furniture from the house with limited possibilities to a park near it. It did not cause any problems, and the work was carried out efficiently. There were some bulky objects that needed to be carried carefully, but everything was put on the truck successfully. The employees stayed polite and concentrated on their job all day long. Delivery happened according to the plan, and everything was delivered perfectly.
Posted on Google Google
Danté Bell profile picture
Danté Bell
62 days ago
Order number 492439. My movers Said Navarro and helper Eva Mejia were unbelievably helpful, listened to directions, suggested things that might work better, packed items carefully delivered and picked up on time and communicated along the way with updates. It was a pleasure meeting them and we pray for their safety
Posted on BBB BBB
Elizabeth A profile picture
Elizabeth A
62 days ago
Recently, I moved items from two locations to my new home. It looked like an ordeal to begin with, but the crew handled everything perfectly. The team members packed the boxes and items very well and even kept the truck organized during transportation. All the items reached their destination in perfect condition.
Posted on BBB BBB
Jimmy P profile picture
Jimmy P
62 days ago
It was essential to transfer the things that were stored for several months already. I was afraid that everything might get messed up; however, everything happened smoothly. The team sorted boxes properly and carried the furniture safely during the move. Some old stuff was delivered in a perfect state without any damage. The guys stayed friendly and attentive the whole time, and unpacking went much more easily due to this.
Posted on Google Google
Anna Betbeze profile picture
Anna Betbeze
64 days ago
Jeffrey was excellent! All went very smoothly . Thank you
Posted on Consumer Affairs Consumer Affairs
Robert profile picture
Robert
64 days ago
The reviews for American Van Lines were good, and when I first communicated with them, they sounded very personable. The rep was very proactive and listened to my needs. He worked very diligently, trying to move the schedule around when there wasn't enough space on the truck and they were going to have to get a second truck. I was trying to get everything coordinated in a very fast method because we had to get out of the house for the closing, and I ended up going with another company that I wasn't as impressed with. I had to make a move. But it wasn't against American Van Lines. He even called me back to let me know he was able to get a truck, and he deserves good kudos because he really tried. I was very impressed because the wrapping was unbelievable. After going through everything, I have not found a single item broken. The price was very fair for the distance of the move and the work they did. They came in, took over, and did everything we asked them to do. It was a four-and-a-half-hour drive easily. They had to move our furniture from the house and then put it into storage. But they were on time. They were there when they told us they'd be there and always stayed in touch with me. They let me know exactly where they were, what they were doing and called in advance. So, I'm tickled about that. People should use them because that would be the smartest decision they would make that day.
Posted on Google Google
Bennett Davis profile picture
Bennett Davis
64 days ago
Jeff and Bruenel were great! Helped set up everything and we’re gentle with our stuff. Nice guys and would use them again!
Posted on Google Google
amber powell profile picture
amber powell
64 days ago
Ronald and crew did a wonderful job. Really appreciate their professionalism and timely efforts.
Posted on Google Google
Susan Yuhas profile picture
Susan Yuhas
64 days ago
Patrick was so nice and updated us along the way!
Posted on BBB BBB
Daniel M profile picture
Daniel M
65 days ago
The movers transported large furniture items, taking necessary precautions regarding possible injuries to the corners. The communication process was maintained consistently, and I knew at every moment what phase we were at. All items were delivered intact, and pricing was fair for such relocation.
Posted on BBB BBB
Donald T profile picture
Donald T
66 days ago
American Van Lines greatly simplified the moving process. The flexibility of my schedule helped greatly when my plans suddenly changed. The entire team focused on the move, ensuring no issues arose with heavy furniture.
Posted on Google Google
F.M. Davidson profile picture
F.M. Davidson
66 days ago
My review is for our driver Trevor who was fantastic. He kept us informed, coordinated with the moving teams and worked tirelessly to make sure that the move went off as smoothly as possible. I cannot thank him enough. I have less complimentary things to say about the office team, but I’ll save that for yelp.
Posted on BBB BBB
Cynthia A profile picture
Cynthia A
67 days ago
Several antiques needed special considerations in the course of relocating them. The moving team made sure to take special care when transporting such fragile materials. They took every possible measure to safeguard my valuables from damage.
Posted on Google Google
Bill Stanley profile picture
Bill Stanley
68 days ago
Trevor who handled pick up was professional and handled our goods with care. A pleasure to work with.
Posted on Google Google
Jacqueline Schneiderwind profile picture
Jacqueline Schneiderwind
70 days ago
Jeffery was great!
Posted on Consumer Affairs Consumer Affairs
Louis profile picture
Louis
71 days ago
I liked the fact that everything regarding moving was professional. The scheduling department made the process easy for me and provided continuous communication during the entire moving process. Everything was packed carefully and delivered on the right day. There were no complaints regarding the price and the quality of services rendered.
Posted on Google Google
Edward Fleagle profile picture
Edward Fleagle
72 days ago
Every thing went seamless Victor, Willy and Samuel were efficient and fast. They were gracious and personal. We would recommend that team to anyone interested. Respectfully, Edward and Mary Fleagle
Posted on BBB BBB
Yvonne S profile picture
Yvonne S
73 days ago
The American Van Lines successfully transported me with fully care, meeting my expectations. The scheduling was straightforward, and the customer service did not fail me once.
Posted on Consumer Affairs Consumer Affairs
N. profile picture
N.
74 days ago
The services offered by American Van Lines were satisfactory from the very beginning until the end. The scheduling department made sure that everything was taken care of according to my convenience. The moving crew arrived according to schedule and took care of all the belongings while packing them. All the packing materials used by them were excellent quality, and hence, there was no damage caused to my furniture. The company kept me updated regarding the entire process of moving, and everything arrived safely without facing any problem. The price quoted was reasonable for the services provided.
Posted on BBB BBB
Anastasia A profile picture
Anastasia A
74 days ago
I can say that my relocation process went without any problems. Everything concerning the booking process was straightforward. Furthermore, the employees who assisted me in booking the move were always nice. Moreover, the team came when scheduled and packed everything properly. The process ensured the safety of my furniture and boxes. I received frequent notifications, and therefore, I did not worry about anything while relocating. I received the delivery on time, and everything arrived in excellent condition. There were no discrepancies in the final price as it corresponded to the quotation.
Posted on BBB BBB
Janet D profile picture
Janet D
75 days ago
This is the second time we have used American Van Lines for a move. Concave ***** and his crew packed us up and moved us from *****, ******* to **********, *******. They were efficient, professional and pleasant to work with. Cared for our belongings as though they were their own.
Posted on BBB BBB
Dora S profile picture
Dora S
75 days ago
I have recently gone through a very efficient and successful long-distance relocation. Booking and scheduling processes did not cause any problems, while communication with movers was rather positive from the start until the end of the process. The crew came punctually, packing things thoroughly. There were no difficulties with communication during transportation, while delivery took place exactly as expected. Everything arrived safely and without any extra charges.
Posted on BBB BBB
Julius R profile picture
Julius R
75 days ago
Moreover, the moving staff made sure to pack my things and load them into the truck properly. I constantly received feedback that helped me feel at ease throughout the whole process. My movers arrived on time, and all my belongings were secure and intact.
Posted on Google Google
Deanna Leach profile picture
Deanna Leach
75 days ago
Great experience. We moved from Tampa, FL to Tulsa, OK. Both pickup and delivery went very smooth.
Posted on BBB BBB
Edward J profile picture
Edward J
76 days ago
The whole process was completed perfectly well. It seemed that the people from American Van Lines really care about providing high quality services.
Posted on BBB BBB
Suzanne J profile picture
Suzanne J
76 days ago
The workers have taken all necessary precautions for their safe packing and transport. Whenever I contacted customer service with some questions, they managed to answer all of them immediately. The communication was quite pleasant, which allowed me to feel more at ease during the whole process.
Posted on Google Google
G deBourbon profile picture
G deBourbon
79 days ago
Jeff was exceptional! He was kind, communicative, and described each step of the process at pickup. I appreciated the transparency about how our inventory worked and the care he took with our belongings.
Posted on BBB BBB
Jeremy F profile picture
Jeremy F
80 days ago
The workers were not only professional but also did their work fast enough while taking good care of my possessions. It was nice that the company kept me informed during the entire process and delivered everything in time and without any losses. Everything about the prices was transparent and affordable.
Posted on Google Google
Debbie M profile picture
Debbie M
80 days ago
Jeffrey did great
Posted on Google Google
Luis Rodriguez profile picture
Luis Rodriguez
80 days ago
Got a good quote from Michael Vicianaza and very clear communication about NO surprise costs. Even though we had a small bump in the road he quickly resolved it to my satisfaction. Thanks. The movers (Lotran & Torrance) worked hard and very professional. My stuff is in storage now and I plan to use AVL again and will request to work with these 3 individuals again. They made this 1st step easy. Well done. Michael V. worked with me from day 1 and any questions and concerns that I had were handled quickly and to my satisfaction. Very professional.
Posted on Consumer Affairs Consumer Affairs
Anonymous profile picture
Anonymous
81 days ago
The American Van Lines helped me move on notice, and I really liked that they got back to me so quickly. The team stayed on top of things. Worked really fast. We did not have a lot of time. They made sure everything was taken care of. They were very careful with my stuff. Made sure it all got to my new place in one piece. I was very happy with the way American Van Lines handled my move.
Posted on BBB BBB
Raymond W profile picture
Raymond W
81 days ago
The whole thing felt really organized from the start. The team checked all the details before they came. They were ready to go. They were very careful with my stuff. Make sure everything was loaded right. My things got delivered when they said they would, and everything was exactly as I had packed it.
Posted on Consumer Affairs Consumer Affairs
Courtney profile picture
Courtney
82 days ago
I had to move to a place. I did not have a lot of time. The American Van Lines helped me with my schedule. The company made the move less stressful. The people who moved my stuff came on time. They were ready to work. They packed my things quickly and carefully. They put them on the truck. Everything went as planned. I was thrilled with the way it turned out.
Posted on BBB BBB
Darren C profile picture
Darren C
82 days ago
The first time I talked to them on the phone, the people were friendly and easy to talk to. The movers took great care of my furniture. They made sure everything was safe before they loaded it onto the truck. They kept me updated on time, and they got all my things to my new place on time. I was pleased with how they handled my move.
Posted on BBB BBB
Joyce M profile picture
Joyce M
83 days ago
They worked diligently all day. They were gentle with my furniture. They made sure everything was packed up tight before they left. I spoke to them the whole time, and my stuff arrived safely. They fulfilled their commitments, which significantly reduced the stress associated with the entire process for me. American Van Lines made my move a lot easier.
Posted on BBB BBB
Richard E profile picture
Richard E
86 days ago
They worked with a lot of care. They wrapped all of my things properly. They loaded the truck in an organized way. I feared that some of my belongings might sustain damage. Everything arrived in perfect condition. There were no charges. The whole process was very smooth, from start to finish with American Van Lines.
Posted on BBB BBB
Sara M profile picture
Sara M
87 days ago
They were cautious with my stuff. They took their time to wrap up my furniture and made sure all the boxes were packed safely. I always knew what was going on because they kept me informed about the time. When everything arrived, it was all in shape, and there were no extra costs that I did not know about.
Posted on BBB BBB
Steven D profile picture
Steven D
88 days ago
The crew did not waste any time. The crew was nice, careful, and respectful of my belongings. Everything arrived in shape, including some things that are important to me. Overall, it was an experience that was worth the money I paid to American Van Lines.
Posted on Consumer Affairs Consumer Affairs
Candice profile picture
Candice
89 days ago
The movers showed up on time. They immediately got to work. They worked fast. They promptly addressed all my inquiries regarding the relocation with American Van Lines. They worked fast and answered all of my questions. Everything reached my place safely and on time.
Posted on BBB BBB
Marc T profile picture
Marc T
89 days ago
They took care of my furniture and made sure everything was secure before they left. My stuff got to where it was headed when they said it would, and everything was, in shape, when it got there.
Posted on BBB BBB
Donald M profile picture
Donald M
90 days ago
What I liked about American Van Lines was that the people who arrived at my house did not seem to be in a hurry. The crew took their time to look at everything before they started moving my boxes, which made me feel better. I had a chair that was already broken. The company moved it without making it any worse. My experience with American Van Lines was excellent.
Posted on BBB BBB
Arthur M profile picture
Arthur M
93 days ago
On moving day, the American Van Lines, crew showed up ready to work. Stayed focused the whole time. One of my bookshelves is really heavy. They handled it without any issues. Everything arrived safely. The price matched exactly what we had discussed. They were great to work with.
Posted on Consumer Affairs Consumer Affairs
Beverly profile picture
Beverly
94 days ago
The employees were polite and treated my items with care. They gave me all necessary information prior to the beginning of the process, and it relieved some of my worries about relocation. Everything went according to the plan, and none of my belongings suffered.
Posted on BBB BBB
Steven J profile picture
Steven J
94 days ago
Overall, American Van Lines managed to make the whole process of moving considerably less stressful for me than I expected. They were quick but also attentive enough. I had many delicate things, which were packed correctly. Moreover, I never faced any confusion since they communicated constantly.
Posted on BBB BBB
Johnnie D profile picture
Johnnie D
95 days ago
They fulfilled every promise they made and arrived fully prepared on moving day. The crew demonstrated outstanding teamwork while loading our belongings, working efficiently without sacrificing care or attention. The process was smooth, organized, and professionally executed.
Posted on BBB BBB
Keith B profile picture
Keith B
95 days ago
Even though I was afraid of packing all my possessions, American Van Lines made it possible for me to get them all to Florida safely. The personnel were very polite and ready to answer all my questions concerning this process. It was a pleasure working with people who treated their job seriously and respectfully. 
Posted on BBB BBB
Violet J profile picture
Violet J
96 days ago
Every member of the crew worked hard to ensure our belongings arrived safely and on time. Their attention to customer service, responsiveness, and willingness to answer questions made the entire experience much less stressful. We are extremely satisfied and highly recommend this company.
Posted on BBB BBB
Margaret H profile picture
Margaret H
97 days ago
The delivery process was equally smooth, and all belongings arrived in perfect condition within the agreed schedule. What impressed me most was the honesty and transparency regarding pricing. The amount charged matched the original quote, and there were no unexpected costs or additional fees. Overall, the service was efficient, professional, and highly dependable.
Posted on BBB BBB
Lisa H profile picture
Lisa H
97 days ago
American Van Lines did everything as it should have been done. First of all, all the employees worked carefully in my house. Moreover, even the most complicated pieces of furniture were transferred with care. Nothing was broken and all processes were well organized.
Posted on Consumer Affairs Consumer Affairs
Barbara profile picture
Barbara
101 days ago
I just got transferred to a different branch of the company that I work for and was moving from Des Moines to Virginia. I was trying to find a reputable moving company, and I went through a few that weren't so great. My dad let me know that he used American Van Lines when we moved, 10 years ago now, and he really liked them. They have a lot better reviews online, too. I called them up and the rep was great. I would miss her calls a lot, but she would follow up with emails, which I really appreciated. She would always answer my questions on the same day. I was only moving a studio, and I wasn't taking all of my stuff with me. Two guys showed up, went through their checklist of what I was bringing and what they were leaving behind. It took an hour and a half, and they packaged everything up in front of me and took it right out to the truck. They were great. They explained everything to me and had all their equipment to package my TV to make sure it wouldn't get cracked. They did the same thing with some of my other more fragile stuff. I didn't have anything that I was wanting for that they didn't do. It wasn't the same guys who dropped it off but it was the same environment - they were very friendly. They were also very quick with moving all my stuff off the truck into my storage unit. If anybody asked me if they needed a moving company, I would suggest American Van Lines.
Posted on BBB BBB
Robert G profile picture
Robert G
102 days ago
Very pleasant transaction. **** Pelever was wonderful and very professional. He was very personable and made the process very easy. We will definitely be using American Van Lines again!!
Posted on BBB BBB
Cindy S profile picture
Cindy S
103 days ago
The whole relocation process made me feel tired since I had so much paperwork to do and I had to take care of children's emotional needs too. The efficiency of American Van Lines really saved our nerves because they were just fantastic.
Posted on BBB BBB
Chad S profile picture
Chad S
103 days ago
Would definitely recommend them to anyone looking for a reliable international moving service!
Posted on Consumer Affairs Consumer Affairs
Jean profile picture
Jean
104 days ago
American Van Lines proved to be worthy of my trust, and my doubts disappeared. They carefully packaged every corner, constantly checked and asked about anything they were going to do next and did their job perfectly well. Nothing was broken, scratched, or lost.
Posted on BBB BBB
Leonard L profile picture
Leonard L
107 days ago
I was halfway through the packing process when American Van Lines arrived, and I feared that my unpacked items would hinder their progress. However, they simply managed to change their strategy and continued the work with ease, not giving me any trouble throughout the whole process.
Posted on BBB BBB
John F profile picture
John F
109 days ago
Surprisingly, they remained completely calm and respectful throughout the situation. While I took a moment to deal with my emotions, they continued packing smaller belongings and organizing things efficiently.
Posted on Google Google
Joanna Vera profile picture
Joanna Vera
109 days ago
Choosing American Van Lines was the best choice I could have made for my family's move. From the first interaction, everyone was extremely professional, responsive, and thorough. They took great care of our things and delivered them in the promised timeframe. The cost was extremely reasonable and worth it. They made our move less stressful by taking care of the heavy lifting. Special shoutout to Jill for being so amazing with the entire process of getting us set up, and also a special shoutout to our movers, David and Erick, who handled everything with care and diligence. We will definitely use AVL again for any future moves. Highly recommend!
Posted on Google Google
Jeffery Taylor profile picture
Jeffery Taylor
112 days ago
Job 597362 Oscar and Manny Awesome job moving. Very easy to work with. Would use them again and recommend Manny and Oscar.
Posted on Google Google
Brian Ellsworth profile picture
Brian Ellsworth
112 days ago
Very quick and efficient!
Posted on Google Google
Jane Green profile picture
Jane Green
113 days ago
Moving can be so stressful but the level of care & professionalism Jeffery had durning the pick up portion of my move helped relieve some of that tension.
Posted on Consumer Affairs Consumer Affairs
Stephanie profile picture
Stephanie
113 days ago
The customer service with American Van Lines was good. John and the moving crew were very good.
Posted on Consumer Affairs Consumer Affairs
Kelly profile picture
Kelly
118 days ago
The only concern was my delicate set of dishes which have accompanied me since I first started living alone. Every piece was carefully packed and stacked in the correct position so that nothing would shift while being loaded. When I unpacked them later, I had a feeling as if nothing ever moved.
Posted on BBB BBB
Louis K profile picture
Louis K
121 days ago
I was afraid it would be scratched along the way or left behind altogether. The American Van Lines carefully measured the space, turned the angle, and removed it successfully, like solving a difficult puzzle. It was somehow comforting seeing this wardrobe arrive without a scratch.
Posted on Google Google
Bob Crawford profile picture
Bob Crawford
121 days ago
Our driver , Roy and his packing crew were absolutely amazing - friendly, fast and very careful with our belongings and the house.
Posted on BBB BBB
Lisa A profile picture
Lisa A
123 days ago
It was very difficult weather conditions on the day of moving, and there would be some delays. However, it is surprising that American Van Lines continued working despite the adverse weather.
Posted on BBB BBB
Susan C profile picture
Susan C
124 days ago
The moving guys packed and arranged all the boxes in a manner that was respectful and did an exceptional job handling all the delicate things from the kitchen. Their cheerful nature made the moving process enjoyable.
Posted on Consumer Affairs Consumer Affairs
Margaret profile picture
Margaret
125 days ago
American Van Lines was on time, organized my packing well, and communicated effectively at every step of the relocation. American Van Lines displayed exceptional efficiency and professionalism, particularly given the short notice I provided.
Posted on BBB BBB
Leah F profile picture
Leah F
125 days ago
I have a really cluttered apartment, and I was really unsure about the relocation process. But the American Van Lines was really helpful in organizing everything well, and the relocation was surprisingly simple.
Posted on Google Google
Charlotte Dunnam profile picture
Charlotte Dunnam
126 days ago
This team was exceptional—punctual, highly efficient, and incredibly communicative throughout the entire process. They managed the packing and moving with such precision that it took the stress out of a complex transition. They arrived exactly on time and kept me updated every step of the way, providing total peace of mind. For anyone seeking a reliable, top-tier moving experience, this is the team to hire.
Posted on Consumer Affairs Consumer Affairs
Julie profile picture
Julie
128 days ago
I had to relocate due to a new job while preparing for a wedding. American Van Lines crew was a big relief. They took care of everything, and I didn’t have to worry about anything.
Posted on BBB BBB
Garett S profile picture
Garett S
129 days ago
They arranged the whole situation in no time without making me feel like I was being rushed or judged. Within hours, my place was packed and ready. I was in a very stressful situation, but their timely response was greatly appreciated.
Posted on BBB BBB
Edith F profile picture
Edith F
130 days ago
This lack of clarity can lead to confusion and mistakes, which may have consequences during the move. Residents are left feeling uncertain about whether they are following the correct procedures, adding to the stress and anxiety associated with leaving their home.
Posted on Google Google
Devansh Shah profile picture
Devansh Shah
131 days ago
Recently used them for our move. Everyone was super professional right from the in-home estimation to packing to delivery and setup. They gave a binding estimate and made sure to include everything. The team who came to pack the furniture as well the delivery team were super nice and mindful about our furniture. Everyone talked professionally and did not rush through anything. We had a small confusion on the delivery day with the invoice and the move coordinator resolved it in less than 15 minutes. Great company and people. Highly recommended to use them for the move.
Posted on BBB BBB
Nancy W profile picture
Nancy W
131 days ago
I was moving out after my apartment renovation, so all my items were quite new and needed additional attention. My anxiety concerned walls or floors that could be scratched during the moving process. So, it is great to know that nothing like that happened.
Posted on Consumer Affairs Consumer Affairs
William profile picture
William
132 days ago
The stairs were not only small but also hard to navigate, however, the employees of American Van Lines did it calmly without trying to rush into something. It did take a while, but it was better than having them rush and scratch my belongings.
Posted on Google Google
Laura Farrell profile picture
Laura Farrell
132 days ago
American Van Lines was with us every step of the way. We received timely calls with check ins and updates. All items were wrapped with care and it all arrived in excellent condition. Our two movers were very respectful of us, our time and our belongings. Would highly recommend this company for a long distance move.
Posted on Google Google
Angela Abarquez profile picture
Angela Abarquez
133 days ago
Pick up went smoothly as scheduled. Theresa is helping me schedule my delivery and has been a great help. She is responsive and adequately addressed all of my concerns.
Posted on Google Google
Anthony Tinsley profile picture
Anthony Tinsley
136 days ago
Francisco and William were great; they took great care of my property and home, both when picking up/packing and delivery. Issues with company in general will be addressed with corporate but had NOTHING to do with the pickup/packing, delivery and transport team (Francisco/William)
Posted on Consumer Affairs Consumer Affairs
Elaine profile picture
Elaine
136 days ago
Very poor communication, damaged property (Broken Door) missing Items. Changing of pricing even after the initial contract. Paid in full and refusal of my furniture even after payment. Sheriff involved.
Posted on Google Google
Doug Stopper profile picture
Doug Stopper
136 days ago
Jeffrey and team did a great job
Posted on Google Google
Randi Loreaux profile picture
Randi Loreaux
136 days ago
Very nice crew of movers, efficient and considerate, thanks Ronald 582366!
Posted on Consumer Affairs Consumer Affairs
James profile picture
James
137 days ago
The parking situation was a disaster, especially as there were few parking spaces and restrictions. I was expecting major delays. However, American Van Lines handled the parking situation very well, and everything was coordinated very well.
Posted on Consumer Affairs Consumer Affairs
Chad profile picture
Chad
137 days ago
The movers looked at the situation, thought for a while, and then coordinated everything perfectly. It was remarkable to observe my couch navigate through that turn without making contact with the walls. It was a difficult place, but the movers made it look easy and stress-free.
Posted on Consumer Affairs Consumer Affairs
Lula profile picture
Lula
138 days ago
The work was executed in a highly organized and clean manner, with every step carefully planned and carried out to ensure efficiency, clarity, and a professional result.
Posted on Consumer Affairs Consumer Affairs
Ryan profile picture
Ryan
138 days ago
The process was executed with a high level of cleanliness and organization, demonstrating discipline, clarity, and a well-thought-out method.
Posted on Google Google
Roger Lickteig profile picture
Roger Lickteig
138 days ago
Jeffrey Fantastic job. Everything was packed well on time and everything was completely to my satisfaction
Posted on Google Google
DEVANSH SHAH profile picture
DEVANSH SHAH
138 days ago
Devansh Shah 584125 Kevin and Chris did a great job. They packed all the things carefully and were very mindful while loading. Super professional and easy to communicate with.
Posted on BBB BBB
Lisa F profile picture
Lisa F
139 days ago
From the moment they began, it was clear their team was both efficient and detail-oriented, moving quickly yet thoughtfully, with outstanding management that kept everything organized and under complete control.
Posted on Google Google
Rylan Maddox profile picture
Rylan Maddox
142 days ago
Patrick and his team were awesome. They were extremely professional and courteous and made the packing and loading portion of this move very simple for us.
Posted on BBB BBB
Nicole T profile picture
Nicole T
143 days ago
Im very satisfied with how the service was delivered. It was efficient, well-managed, and clearly organized, allowing everything to go according to the original plan without any issues. The process felt smooth and reliable throughout.
Posted on BBB BBB
Michelle H profile picture
Michelle H
143 days ago
The workflow remained consistent throughout, allowing everything to be finalized without delays or disruptions, resulting in a very positive outcome. The entire process went ahead without any problems, and every task was executed smoothly and professionally.
Posted on BBB BBB
Dean K profile picture
Dean K
143 days ago
Outstanding move from ******************, *** to *********************, **. Pickup and delivery Team was fantastic; especially the Driver/Team Lead - he was exceptional.
Posted on BBB BBB
Carl V profile picture
Carl V
144 days ago
There were no last-minute changes or complications, which gave me a strong sense of trust in the service provided. Reliability like this is something that sets great services apart from average ones. Everything happened exactly when and how it was supposed to.
Posted on BBB BBB
John S profile picture
John S
145 days ago
************ did a great job! Efficient & professional. I would recommend!
Posted on BBB BBB
Aura P profile picture
Aura P
145 days ago
The whole process was very smooth and predictable, which is not very common for moving companies. I would definitely use them again without a second thought.
Posted on Google Google
Veronica Sexton profile picture
Veronica Sexton
145 days ago
Roy and his whole packing/loading crew have been AMAZING! True professionals! Moving is such high-stress, so we’re super thankful to NOT be worried about our household items heading across the country. We’ve felt like we were in such good hands.
Posted on BBB BBB
William J profile picture
William J
149 days ago
The crew seemed to know exactly how to handle awkward weight, and this told me they were experienced in handling different kinds of weight, not just ordinary objects.
Posted on Google Google
Saturn One profile picture
Saturn One
149 days ago
Jeffery and partner did a great job. Thorough and thoughtful.
Posted on Google Google
Shannon Hendricks profile picture
Shannon Hendricks
149 days ago
I had a great experience with this moving company from start to finish. The team was punctual, professional, and handled all of my belongings with care. They worked efficiently while still being careful with fragile items, and everything arrived in perfect condition. The pricing was fair with no surprises. I would definitely recommend them to anyone looking for a reliable and stress-free move.
Posted on BBB BBB
Joyce J profile picture
Joyce J
150 days ago
American Van Lines kept in touch with me throughout the process, which was reassuring. When I arrived, I was glad to see that all items had already been delivered in their appropriate places. It was an incredibly well-organized process for a long-distance move.
Posted on BBB BBB
Richard E profile picture
Richard E
150 days ago
Im a nervous person when it comes to strangers around my things, particularly those that are easily broken. What I liked best about my experience with American Van Lines is how they were meticulous in handling my things.
Posted on BBB BBB
James S profile picture
James S
151 days ago
They packed my items with utmost care. When I opened my items at my new place, everything was in perfect working condition. Their respect for my hobby meant a lot to me during my move.
Posted on Google Google
Richard Griffiths profile picture
Richard Griffiths
151 days ago
Job 556761 Oscar and manny B
Posted on Google Google
Ashlie German profile picture
Ashlie German
151 days ago
I had a great interstate move thanks to my driver, Dennis, and his team. For a 1 bedroom apartment, pickup took less than 2 hours, and delivery was completed in less than an hour. There were some unforeseen difficulties with planning pickup/delivery, but all were resolved quickly. Overall, had a good experience with American Van Lines. Carrier ref no. 558420
Posted on Consumer Affairs Consumer Affairs
Lola profile picture
Lola
152 days ago
Having had a terrible experience with another moving company losing some of my boxes, I was extremely nervous this time. American Van Lines took great care in counting everything before putting it on the truck.
Posted on BBB BBB
Winifred G profile picture
Winifred G
152 days ago
They also double-checked everything while unloading. Nothing was missing, and everything came in perfect condition. This level of organization is something I didnt know I needed.
Posted on BBB BBB
Clarence G profile picture
Clarence G
153 days ago
They were very understanding and efficient in their work. Nothing was broken, and everything was put in its proper place. I did not think that moving would be as simple as that.
Posted on Google Google
Taru House profile picture
Taru House
157 days ago
Misha and his team ilia, Thor and Abdul are quite frankly the hardest working people I've ever seen! I felt right away I could trust these guys and when moving that is one of the most important and rarest of qualities. There are so many moving parts happening quickly making moving one of the most challenging experiences. A lot of pressure was taken off us with such an experienced competent team. They went above and beyond moving our most precious belongings with care out of state. I would use them again in a heart beat and highly recommend them to anyone wanting a 1st class, 5 STAR experience. Dan the coordinator was also on top of everything. Thank you American Van Lines!
Posted on BBB BBB
Thomas P profile picture
Thomas P
158 days ago
I was surprisingly calm and composed. The movers worked quietly, efficiently, and respectfully throughout the entire process. Their professionalism made this entire process look easy, and such praise is something that I never thought Id say about moving.
Posted on Consumer Affairs Consumer Affairs
John profile picture
John
159 days ago
They worked efficiently without being sloppy, making constant assurances to me throughout the process. I liked how they took the time to explain to me what they were doing instead of working silently. When my things were delivered right on time, I felt an immense sense of relief and gratitude.
Posted on BBB BBB
Mithu b profile picture
Mithu b
159 days ago
After having two awful moving experiences, I was really nervous about hiring anyone to move my things again. American Van Lines exceeded my expectations from the very first call. They showed up on time, were very friendly, and worked with a focused intensity.
Posted on BBB BBB
Todd K profile picture
Todd K
160 days ago
I was worried it was going to be hectic, but American Van Lines took charge of the situation. The team was able to keep everything under control, and this made the entire day run smoothly. The busier area did not affect their services; they were professional about it.
Posted on Google Google
Cathalene Hagney profile picture
Cathalene Hagney
161 days ago
Oscar and manny job 546020 I have moved many times in my life. I have never had a crew such as this one. Polite efficient and overall very good humans. I would highly recommend them all! Ty for sending us this gift!!!
Posted on BBB BBB
Hester R profile picture
Hester R
162 days ago
I had a small hallway, and I was pretty sure my couch was going to get stuck. However, the team did not rush into anything. Instead, they carefully moved it and got it through. It was quite impressive, to say the least. This made me feel comfortable knowing that my items were in good hands.
Posted on BBB BBB
Patrick M profile picture
Patrick M
162 days ago
 Great experience. Latron and Torrence did a great job. Very professional.
Posted on Google Google
Annette Ad profile picture
Annette Ad
162 days ago
Ronald and his team did an amazing job on job number 332089. They were professional, efficient, and very careful with all of our belongings. The move was smooth, organized, and far less stressful thanks to their hard work and attention to detail. He was great to work with, and his team was punctual, respectful, and reliable throughout the entire process. I would definitely recommend them to anyone in need of a great moving company.
Posted on Google Google
Gail Bock profile picture
Gail Bock
162 days ago
Jonathan did our move to an out of state location. He did an spectacular job! He managed his team with professional precision.i can't say enough great things about him. He's a keeper!
Posted on Consumer Affairs Consumer Affairs
Gregory profile picture
Gregory
163 days ago
I had to vacate my place in haste because of a lease problem. Everything was in disarray, and I felt like everything was happening too fast. However, American Van Lines helped me bring some order into the chaos. They were well-organized and focused, and I felt like they had experience in handling situations like this. They were professional, and I appreciated them for that.
Posted on BBB BBB
Helen K profile picture
Helen K
163 days ago
However, when I finally booked American Van Lines, I was still expecting it to be a long and exhausting day. However, they came prepared and ready to go, which improved my mood right away. The whole process was taken care of without ******* through it. At the end of it all, I learned that it does not have to be such a stressful task.
Posted on BBB BBB
John H profile picture
John H
164 days ago
Moving had to take place during a very busy week at work, which meant I wouldnt be fully present during the entire process. However, the way American Van Lines managed everything made it seem like they knew I had more important things on my mind.
Posted on BBB BBB
Donald L profile picture
Donald L
165 days ago
They didn't promise too much, but they did deliver what they claimed they would. In this scenario, everything worked well, which made the whole relocation procedure a success.
Posted on BBB BBB
Dorothy S profile picture
Dorothy S
166 days ago
My family and I just moved for my new job, and the whole experience was quite overwhelming for me at first, especially since I have two kids running around and boxing everywhere. I thought the whole experience would be chaotic.
Posted on Google Google
Paula Farmer profile picture
Paula Farmer
167 days ago
Jeffrey
Posted on Google Google
Lextor - profile picture
Lextor -
167 days ago
Ronald and his team did a great job! Very happy with their work Job #564570
Posted on BBB BBB
Giving B profile picture
Giving B
170 days ago
The reason I chose this particular moving company was because I was moving into a much smaller space, and I was worried about how everything was going to fit.
Posted on Consumer Affairs Consumer Affairs
Dan profile picture
Dan
171 days ago
Anthony and Santos did a fantastic job. Stayed in communication with us on a daily basis for our move from DeKalb, IL To Port Orange FL. Very polite and respectful, very understanding. I very highly recommended requisting using Anthony and Santos for your next move. Dan
Posted on BBB BBB
Renee D profile picture
Renee D
171 days ago
This helped me relax as well, as their calm nature had a positive impact on me. Upon arriving at my new destination, they had meticulously organized everything.
Posted on Google Google
Alexis Aguilar profile picture
Alexis Aguilar
171 days ago
Ronald and his team did a very thorough job of moving all my furniture! They wrapped everything neatly, and got done very quickly. Job #570680
Posted on Google Google
Guillaume Remy profile picture
Guillaume Remy
172 days ago
Ronald and his team of American Van Lines, did job 560492, they did an amazing job!!
Posted on Google Google
Gary Atherton profile picture
Gary Atherton
173 days ago
Oscar Alonzo and manny B did a great job packing up and loading my move. They took special care to protect our belongings, and went the extra mile to make sure they met our expectations.
Posted on BBB BBB
Brian A profile picture
Brian A
174 days ago
The team began by walking around my apartment and asking about my delicate items. I was impressed by how they carefully wrapped my TV set and glass coffee table. The move was a lot smoother than I expected.
Posted on BBB BBB
Mar W profile picture
Mar W
177 days ago
They communicated effectively and let me know what they were doing every step of the way. Another thing that I thought was great was the way they loaded the truck. It was very efficient. Once we arrived at the new location, the unloading of the truck was just as efficient.
Posted on Consumer Affairs Consumer Affairs
Gerald profile picture
Gerald
177 days ago
The team began by walking around my apartment and asking about my delicate items. I was impressed by how they carefully wrapped my TV set and glass coffee table. The move was a lot smoother than I expected.
Posted on Google Google
Jeremy Edwards profile picture
Jeremy Edwards
177 days ago
Job #475370 - Driver was Said Could not have asked for a better moving experience. If I were running the company, not only would i give every job i could to Said and Eva, but i would also ask them to train everyone they could how to be the best at their craft. The care for us as customers was apparent from the start, and the Will-Do demonstrated to get us packed, loaded and unpacked as fast as possible (given our circumstances) was impressive. On top of that the friendliness, even after a long day of work, was a treat. We wish we could rate Said’s service even higher than 5 stars. He will go on to do great things in the future!
Posted on Consumer Affairs Consumer Affairs
Jennifer profile picture
Jennifer
178 days ago
They ensured that nothing fell off during the drive by properly securing all items. I was pleased by their consideration of balance. The items arrived at the new home in great condition. The move was better than I thought.
Posted on BBB BBB
Sharon F profile picture
Sharon F
178 days ago
They properly wrapped each part of the table and placed it inside the truck. They treated it like it was their own. I think that is what impressed me the most. Once the table arrived at our new place, it was in perfect condition.
Posted on Google Google
Omar J profile picture
Omar J
178 days ago
Driver was great. They were about to charge me more but worked it out and credited back the over charge. Pick up and delivery were smooth.
Posted on BBB BBB
Blanche H profile picture
Blanche H
179 days ago
They brought special equipment to handle the tank safely and carefully maintained the water level so the fish wouldnt be stressed. Im happy to say every fish made it through the move safely.
Posted on BBB BBB
Edward T profile picture
Edward T
181 days ago
They moved heavy furniture down those stairs as if it were second nature to them. I was prepared for them to be frustrated and grumpy, but they were not. They collaborated seamlessly. They finished in no time. It was a complete turnaround of my impression of moving companies.
Posted on BBB BBB
Debbie P profile picture
Debbie P
181 days ago
The movers at American Van Lines were very well coordinated and communicated effectively throughout the moving process. They planned each trip with the elevator effectively so that nothing would go to waste.
Posted on Google Google
Fidel Gomez profile picture
Fidel Gomez
181 days ago
oscar alonzo and manny B job # 519999. This company has proven to be trustworthy, responsible and overall very professional. I highly recommend them, in Jesus name. Pastor Fidel Gomez
Posted on Consumer Affairs Consumer Affairs
Kim profile picture
Kim
184 days ago
They worked diligently to ensure everything was completed efficiently. They neither stood around talking and taking coffee breaks nor rushed through the job haphazardly. Everything was completed precisely on schedule, and we arrived at our event without any problems, which was truly remarkable.
Posted on BBB BBB
Nancy H profile picture
Nancy H
184 days ago
We had just renovated our new place, and I was paranoid about scuffed paint and trim. They put down coverings before bringing anything inside. They lifted furniture rather than dragging it.
Posted on Google Google
Nadir Rechka profile picture
Nadir Rechka
185 days ago
Nadir Rechka: job number 548748 Kevin and his team were fantastic. We had a few last minute needs related to our move and he was extremely helpful in getting us last minute storage and help when our move in date needed to be changed. They disassembled and put back together everything with great care and took extra caution with our fragile items while still working efficiently. I highly recommend them!
Posted on Google Google
Ginger Green profile picture
Ginger Green
186 days ago
Francisco and William were excellent in packing and moving my furniture from Florida to Colorado. They were so incredibly careful with my furniture, and respectful of me. I would highly recommend them to anyone preparing to move. Thanks again guys!
Posted on BBB BBB
Romeo V profile picture
Romeo V
186 days ago
Unexpected circumstances forced me to act quickly, causing my stress levels to skyrocket. However, the team from American Van Lines arrived with a calm energy that immediately calmed the situation.
Posted on BBB BBB
Dustin J profile picture
Dustin J
187 days ago
This required the relocation of a number of large bookcases that were filled with books. Rather than packing all the loose items, they organized them in a way that would make unpacking easier.
Posted on BBB BBB
Alfreda M profile picture
Alfreda M
188 days ago
They separately packed all the equipment, and there was no shift during transport. When I opened the boxes, I was glad that all the equipment was in its place. This helped me get a new assignment just a week later. I appreciate how the team understood the importance of my equipment for my profession.
Posted on Google Google
Elaine Fritz profile picture
Elaine Fritz
190 days ago
It was great working with American Van lines! William and Francisco were personable and got the job done in a timely manner. Easy to work with and low stress!
Posted on Google Google
Ben Sortino profile picture
Ben Sortino
190 days ago
Kevin and his team were efficient and great with everything on the pickup
Posted on BBB BBB
Keith B profile picture
Keith B
191 days ago
I was impressed with how efficiently the truck was loaded. When we got to the new house, they asked where each box should go. It saved us so much time later. Nothing was broken, not even my exercise equipment. I couldnt have asked for a smoother transition into homeownership.
Posted on BBB BBB
Martin R profile picture
Martin R
192 days ago
I hired American Van Lines at the very last minute because my original moving company canceled the night before. I hardly slept at all and was anticipating a nightmare of the day. But the team arrived right on time with no complaints.
Posted on BBB BBB
Mark P profile picture
Mark P
193 days ago
Long distance job from CA to Tx ****** and his crew did a great job , very professional they always on time both way , he called me a few times to update me , I am grateful with your company, I will always referring my friends and family to iuse you guys American van lines ***** I will request ****** for my people also
Posted on BBB BBB
John P profile picture
John P
193 days ago
The thing that worried me the most was my large glass coffee table since it is the focal point of my living room. The team did not dismiss my concern for even a second. They carefully packed it with thick padding and stood it upright in the truck. One of the moving men also told me how they protected fragile surfaces when moving.
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Toll Free: (888) 759-6000 | Customer Service: (954) 318-1246 | Fax: (888) 689-9991

MC 294798 · U.S. DOT No.614506

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